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bubble witch 3 freezes

lcd
lcd Posts: 18

Level 2
edited May 2019 in Support
i use my windows 10 laptop to play. bubble witch 3 freezes. it goes for a second then freezes for a second and then repeats. i can't play...:(

Best Answer

  • Lady_Choo
    Lady_Choo Posts: 26,068
    Answer ✓
    Hi @lcd we need a few more details from you in order to be able to help, I hope that is ok :)
    Can you let me know which device you are playing on and if its a mobile device the version and OS of it, plus the app version please :) 
«1

Answers

  • meme2
    meme2 Posts: 9

    Level 2
    edited May 2019
    Game #662 keeps freezing. Any solutions? Also how do I get updates for Bubble Witch 3??
  • firebombmarkus
    firebombmarkus Posts: 13,110
    Hi @Icd and welcome to our adorable Community 😊 This secion is exclusively for Pet Rescue Saga. If you want to post about Bubble Witch Saga 3, you can do it on the link below.

    https://community.king.com/en/bubble-witch-saga

    As for your issue, I will give you some troubleshooting steps for Windows 10 to try. Let me know if it helped. Have a wonderful day 🤗

    https://community.king.com/en/blog/discussion/247421/having-problems-connecting-to-facebook-on-a-windows-10-game-app#latest


  • lcd
    lcd Posts: 18

    Level 2
    bw3 freezes/or works for 1 second then freezes for 1 second and then repeats.  i can't play the game :( 
  • Lady_Choo
    Lady_Choo Posts: 26,068
    Answer ✓
    Hi @lcd we need a few more details from you in order to be able to help, I hope that is ok :)
    Can you let me know which device you are playing on and if its a mobile device the version and OS of it, plus the app version please :) 
  • QueenMia
    QueenMia Posts: 12,979
    Hello @meme2 and welcome to the Community :waving:

    Can you please let us know a bit more about the issue? When does it freeze, while playing or before launching the level or at the end? 

    Please clear cache and cookies from your device and try again, that usually helps. If not though, let me know what device you're playing and what game version (always make sure you have the latest updates!).

    Thanks :) 
  • meme2
    meme2 Posts: 9

    Level 2
    I finally made it from Bubble Witch 3 game # 662 to #664 but it took forever as it keeps freezing up once you start playing. It freezes when making a shot, one time showed I only had one shot when I just started the game. Freezes up all the time during play at the beginning, middle & end of the game.  I play on Windows 10 desktop. How do I get the update for that?
  • lcd
    lcd Posts: 18

    Level 2
    laptop windows 10  -  i have been playing in windows 10 since it came out with no problems until now
  • Lady_Choo
    Lady_Choo Posts: 26,068
    Have you checked for any updates?
    Have a look at this :)

    https://community.king.com/en/blog/discussion/234689/play-your-favorite-king-games-in-windows-10
  • lcd
    lcd Posts: 18

    Level 2
    i did the reset and while it is a little better, it still is not right
  • Crazy Cat Lad
    Crazy Cat Lad Posts: 14,124
    I'm moving this thread to the bubbly magical page instead.... 

Hey! Would you like to give us your opinion?

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