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Fairy Dash reward glitched out
I hope I format this question/problem correctly, I've never posted here before, so:
I play Bubble Witch 3 on my iPhone and have it up to date. I was supposed to win first place in the fairy dash on level 1020, but something glitched out. I thought it might resolve in a few days or perhaps with an update (I've had issues in the past where it's taken a day or two to register me as finishing a fairy dash), but I've tried everything I could think of and it's been almost a week. It's not a problem to do with my internet, because I've checked it numerous times to make sure it's connected, and I've done other things that require internet. I'm now at level 1062 and it still won't register me as having hit the finish line/won't trigger a new fairy dash at all. I tried clicking on the banner and reloading the app--- I play this game frequently, so it's been closed and opened, and my phone's been restarted, a lot since this problem occurred.
I play Bubble Witch 3 on my iPhone and have it up to date. I was supposed to win first place in the fairy dash on level 1020, but something glitched out. I thought it might resolve in a few days or perhaps with an update (I've had issues in the past where it's taken a day or two to register me as finishing a fairy dash), but I've tried everything I could think of and it's been almost a week. It's not a problem to do with my internet, because I've checked it numerous times to make sure it's connected, and I've done other things that require internet. I'm now at level 1062 and it still won't register me as having hit the finish line/won't trigger a new fairy dash at all. I tried clicking on the banner and reloading the app--- I play this game frequently, so it's been closed and opened, and my phone's been restarted, a lot since this problem occurred.
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Answers
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I can't accessed my daily bonus and fairy dash rewards again0
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Hi @gghoulish and welcome to our bubbly community.
I am so sorry you are having this issue, I will pass it over to our acting CM to look at for you
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@Chicken Slayer thanks! I'm now quite a few levels/zones ahead of where I was (now at over level 1100) and the problem still isn't fixed. My user ID is 6503800333.0
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Thank you, I have given her a shout hopefully she will see it on Monday. She is covering for our Queen Mia so there might be a little longer wait than normal but she will see itgghoulish said:@Chicken Slayer thanks! I'm now quite a few levels/zones ahead of where I was (now at over level 1100) and the problem still isn't fixed. My user ID is 6503800333. 0 -
I have The same problem With my game i should have gotten The reward on lvl 180 but its stuck and im on 208 now, The game just say im not connected to a internet but i am 100% of the time.
Now it been 2 weeks so i think i need to seek help here now.
Idk where i can find my personal id
Any more info you need from me?0 -
Hi @TorVm and welcome to our bubbly community!
Have a look at this link as to how to find your player ID and @Jelly Jenny will hopefully see this early next week.
What you and @gghoulish might end up doing is reinstalling the game to fix this, but you will lose boosters so if you have any saved ones you would be better to use them up first.0 -
My player id 14032561210
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Hi @gghoulish @TorVm
You're both having trouble with Fairy Dash - would you mind sending a screenshot or two of the issue (error message, or how the game looks like when it comes to the issue).
Be sure to tag me in your reply so I won't miss it
Thanks!
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@Jelly Jenny
Clicking the 'go' does nothing except bring me to my current level, which as you can see, is far past the fairy dash I have going. I don't get any error messages--- but I also just can't get the fairy dash to process me as being finished.
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