All of my spells (magic beam, shooting star etc) have been reset to 0 this morning. I had 20+ before

jeremy1892002 · July 2020

Ive been a longtime player and when I woke today All of my spells (magic beam, shooting star etc) have been reset to 0 this morning. I had 20+ before and this is quite frustrating to lose what I earned over the years.

Loveth_NP · July 2020

https://community.king.com/en/bubble-witch-saga/discussion/304826/all-of-my-spells-magic-beam-shooting-star-etc-have-been-reset-to-0-this-morning-i-had-20-before

Omg 😱 Hi @jeremy1892002 a warm welcome . So sorry about such malfunction

will help you tag some of the experts to give you attention .

@kiara_bogaard @Elsa @Freddy_Falkner

Best of luck 🍭🥂

cooperbrianah · July 2020

I'm having the same issue and don't know how to go about getting that corrected

cooperbrianah · July 2020

Is there a number I can call

ed1978 · July 2020

there dont seem to be any help here at all from what i see. i cannot use stardust to play when im out of lives now. i suppose they disabled that now. freezes with a window saying magic in progress. getting sick of these issues.

sameeksha · July 2020

hope this issue is solved soon

PrettyBubbles · July 2020

Hi all I will ask our magical @QueenB to see if she is aware of this issue. There has been a game update recently that did create problems mainly with kindle which have now been sorted. I am not aware that this was part of the issue but lets see. In the meantime can you check you are updated then log out of your game and turn your device off and on. Also please state what device you play. 👍🙂

All of my spells (magic beam, shooting star etc) have been reset to 0 this morning. I had 20+ before

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