QueenB

Community Manager

Comments

  • Hi @SgtCookieCrunch and @Khronos 👋 Just a quick update! We're still actively investigating the Game Pass reward issue and working with the teams involved to understand exactly what’s causing the hiccup. In the meantime, we've gone ahead and sent the following rewards directly to your games to make up for the trouble: 💰…
    in Reward Game Pass not received - Edited by CM:Under investigation! Comment by QueenB April 2025
  • @johamilton Let's find out 😃
    in 🎵 Give Audio Feedback and Earn a Badge! 🎶 Comment by QueenB April 2025
  • What a knockout round that was! Huge congrats to everyone who made it through 🎉 Missed your shot? No worries as Second Chance Round 1 starts TODAY (March 31 – April 1)! 🔁✨ This is your moment to bounce back and play harder than ever! 💪 Let us know how you're feeling going into this round ⭐
    in ⭐ First Knockouts Have Begun! Are YOU ready to level up? Comment by QueenB March 2025
  • @kiara_wael
    in 🎉 How Would YOU Celebrate Winning All Stars? 🎉 Comment by QueenB March 2025
  • Hei everyone 😃 We are very happy to announce that the issue where the chocolate boxes get stuck and not able to accept rewards, has now been solved so please make sure you have the latest game app version 1.299 installed.
    in 🚫 Chocolate Box Stuck/Can't Collect Rewards! - Fixed on game version 1.299 Comment by QueenB March 2025
  • https://community.king.com/en/candy-crush-solitaire/discussion/comment/3296286#Comment_3296286 https://community.king.com/en/candy-crush-solitaire/discussion/comment/3296945#Comment_3296945 Hi everyone 👋 Thanks so much for jumping in and sharing your experience and I’m really sorry you’re all running into the same issue…
    in Reward Game Pass not received - Edited by CM:Under investigation! Comment by QueenB March 2025
  • https://community.king.com/en/candy-crush-solitaire/discussion/comment/3296491#Comment_3296491 Hi Traci 😃 First of all, thank you so much for being open and honest and for continuing to share how you feel. I really do appreciate the time you’ve taken, and I’m so sorry that the resolution didn’t come across in the way it…
    in Deck card design Comment by QueenB March 2025
  • https://community.king.com/en/candy-crush-saga/discussion/492030/cant-log-in Hi Sinachiplayz, and welcome to the Community 😃 Sorry to hear you’re having trouble logging in. If you're seeing a message about a wrong email or password, here are a few things to try: Double-check that there are no typos or extra spaces in your…
    in Can't Log In Comment by QueenB March 2025
  • https://community.king.com/en/candy-crush-saga/discussion/492006/why-do-i-have-to-repeatedly-replay-the-same-games-over Hi @blackj1340, and welcome to the Community 😊 Sorry to hear you're having trouble continuing to the next level. Let’s see if we can help! Could you please let us know: What device you're playing on (e.g.…
    in Why do I have to repeatedly replay the same games over Comment by QueenB March 2025
  • https://community.king.com/en/candy-crush-saga/discussion/492026/problemas-na-compra-de-barras Hi @RafaellaLapienis 👋 Thanks for your message! Sorry to hear you're having trouble with your purchase using Pix and your Google account, that can definitely be frustrating. This issue happens because some payment methods (like…
    in Problemas na compra de barras Comment by QueenB March 2025
Avatar