QueenB

Community Manager

Comments

  • https://community.king.com/en/candy-crush-saga/discussion/450103/candy-crush-forces-updates-now Hey Oichi! I totally get your love for the classic version… it’s like a sweet trip down memory lane! We do sometimes need to update the game to make sure everyone gets the best experience possible, with all the latest features…
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3059632#Comment_3059632 Thanks for flagging this 🧐 Let me check with our Player Support team if this is a known issue and recommended steps we can try!
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3059604#Comment_3059604 Hello yes, I was about to leave an update 😁 We have identified the issue and we're currently working on getting a fix released as soon as we can! I don't have an exact date/time but I will leave a comment here as soon as I know more 😉
  • https://community.king.com/en/candy-crush-saga/discussion/450063/my-candy-crush-saga-keeps-crashing Hey Boobaby1963! Sorry to hear you're having trouble with Candy Crush Saga crashing! Let's try to get you back to your game as smoothly as possible. Here are a few steps you can try: Update the Game: Make sure your game is…
  • https://community.king.com/en/candy-crush-saga/discussion/450066/i-did-not-receive-the-gold-bars-paid-for I'm sorry to hear about this 🙁 If you didn't receive any of the items you purchased. Then asking for a full refund would be your best choice. Select the platform where you are playing here below. Please notice that you…
  • https://community.king.com/en/candy-crush-saga/discussion/450023/where-has-my-daily-booster-wheel-gone-i-click-on-it-follow-the-directions-but-its-just-the-candy Hi Becky and thanks for reaching out to us! We have detected an issue which we have corrected so please restart the game app (it might take a couple of times) and…
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3059426#Comment_3059426 Welcome to our Community 🤗 We only use English in the King Community to ensure that everyone understands and can be understood. Therefore, I'm going to close this thread for now. Please feel free to re-post your question in English;…
  • https://community.king.com/en/candy-crush-saga/discussion/449998/the-level-im-on-currently Hey there and welcome to the Community 😃 Looks like you're making some sweet progress in the game! 🍭 How are you finding the level? If you need any tips or have any questions, feel free to ask. Keep crushing it 😄👍
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3059398#Comment_3059398 Thanks for the tag! https://community.king.com/en/candy-crush-saga/discussion/449935/been-frozen-stuck-on-chocolate-box-for-a-week Hi and welcome to the Community, We've been informed that the team is currently investigating why the…
  • Hi everyone, @funnyfarm28 @Susie1950 @MimiFl @Olilpup Your device might have been prompt to update as our system have noticed that the game is running on an older version and will need updating in order to work. Please note that due to natural technological progress over time, it is possible that our games can no longer…