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Been frozen/stuck on chocolate box for a week
Otown_Pep
Posts: 2
Level 1
anyone else have this problem? My game is completely frozen when I try to play…stuck on chocolate box. Reported it about a week ago but still no solution.
2
Comments
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Hello @Otown_Pep unfortunately your issue has affected a lot of people as you can see below. I am sorry to say that King don't seem to be taking the issue seriously though, so everyone is stuck with what seems to be a recurring issue because it resolves itself after restarting your game.
@QueenB @FluffyDinosaur is this ongoing and repeating error being investigated by King?
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Thanks for the tag!
Hi and welcome to the Community,
We've been informed that the team is currently investigating why the feature is getting stuck and working on a fix but we don't have a date for the fix just yet.
In the meantime, can you confirm if you are still able to go back to the Saga map and continue playing and complete other features?
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no I cannot play any other features nor return to the map. When I open the game it goes straight to candy box and is stuck.
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