QueenB

Community Manager

https://community.king.com/en/candy-crush-saga/discussion/comment/3059398#Comment_3059398 Thanks for the tag! https://community.king.com/en/candy-crush-saga/discussion/449935/been-frozen-stuck-on-chocolate-box-for-a-week Hi and welcome to the Community, We've been informed that the team is currently investigating why the…

Hi everyone, @funnyfarm28 @Susie1950 @MimiFl @Olilpup Your device might have been prompt to update as our system have noticed that the game is running on an older version and will need updating in order to work. Please note that due to natural technological progress over time, it is possible that our games can no longer…

https://community.king.com/en/candy-crush-saga/discussion/comment/3058475#Comment_3058475 Hi and welcome to the Community 😃 Thanks for sharing your ID and your missing GB should get added to your game shortly 😉

https://community.king.com/en/candy-crush-saga/discussion/comment/3058859#Comment_3058859 I have it and yes, we're giving it another try after the last time 😅 🙏

Technically, it's fine to have another account, as long as it it not used to spam or for other toxic behaviours 🙂

https://community.king.com/en/candy-crush-saga/discussion/comment/3058473#Comment_3058473 Hi Verun1989, happy to have you here 😃 If you still have access to the old device, keep the game installed so you can at least use the boosters you have saved on perhaps tricky levels until you are able to collect boosters on the new…

https://community.king.com/en/candy-crush-saga/discussion/comment/3058794#Comment_3058794 In that case, contact our Player Support team through the game app and report the issue: Next, select "My Gam Progress" from the list below: Next, choose any topic from the list and: Once you've picked a topic, scroll all the way down…

https://community.king.com/en/candy-crush-saga/discussion/449923/lost-game-progress Hi and Welcome to the Community! I'm sorry to hear your game got erased but there are few things you can try to get it back: If you used Facebook to backup your game, then the levels are most likely saved on your Facebook account. Try…

https://community.king.com/en/candy-crush-saga/discussion/449908/i-have-not-received-the-gold-bars-i-won Hi there and welcome to the community! It sounds like you have been playing Candy Royale and I'm sorry to hear about the hiccup with the gold bars. Since restarting didn’t do the trick, it’s best to get in touch with…

https://community.king.com/en/candy-crush-saga/discussion/449912/bluestacks-and-candy-crush-saga-unable-to-start-level-6911 Hello there, tiger_lcf 🐯 Unfortunately, we don’t officially support emulators like BlueStacks for playing Candy Crush Saga. This might be why you’re experiencing some glitches. Candy Crush Saga is…