Unknown Error message when logging via Facebook on Windows 10 (RESOLVED)

TMcCauley

Problem still ongoing. It's been like that for the last couple of days.

QueenMia

Hi there,

Actually our Team confirmed that there is an issue with Facebook and Windows 10. We are actively working on it and the problem should be solved by the end of the day. We are very sorry for the inconvenient, but rest assured you will be soon able to join your friends again

Thanks for the help in troubleshooting and your patience! It's been highly appreciated Have a great day everyone!

TMcCauley

Everything's up to date. Windows automatically updates itself. 

TMcCauley

QueenMia said:

Hi there,

Actually our Team confirmed that there is an issue with Facebook and Windows 10. We are actively working on it and the problem should be solved by the end of the day. We are very sorry for the inconvenient, but rest assured you will be soon able to join your friends again

Thanks for the help in troubleshooting and your patience! It's been highly appreciated Have a great day everyone!

Cheers. Just told my friend now. 

PROUDCAGLEHEAD

I have tried all the above listed

TMcCauley

Still saying there's a problem but not sure whether it's been dealt with?

QueenMia

Hi everyone, as I said, it is being dealt with as we speak. The problem might be taking a few more hours to fixed than initially planned but we are doing our best to solve it asap so you guys can spend a happy weekend crushing candies. We are sorry for the inconvenience, but be assured we are working hard as we want to solve the problem as much as you  

TMcCauley

QueenMia said:

Hi everyone, as I said, it is being dealt with as we speak. The problem might be taking a few more hours to fixed than initially planned but we are doing our best to solve it asap so you guys can spend a happy weekend crushing candies. We are sorry for the inconvenience, but be assured we are working hard as we want to solve the problem as much as you  

Cheers. My friend was worrying over the game for the past couple of days and had to restart from the beginning. I'll make a note of the update and when I next speak to my friend I'll let them know. I think as a gesture all players to get some gold bars. 

TMcCauley

My friend says the game's working normally now. Thank you!   

PROUDCAGLEHEAD

I can connect to Facebook now. 

QueenMia

 Yay!!! 

grandmother4

my tablet connects via facebook now but not my PC, it used to

JustPlaying

@grandmother4 your PC is running Windows 10? Try reinstalling the app and clearing cache as unknown error should be fixed. Or are you seeing a new error?

PROUDCAGLEHEAD

I am able to connect to Facebook on my pc

JustPlaying

@PROUDCAGLEHEAD Thanks for updating!