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Unknown Error message when logging via Facebook on Windows 10 (RESOLVED)

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Answers

  • TMcCauleyTMcCauley Posts: 24 ✭✭
    Problem still ongoing. It's been like that for the last couple of days.
  • QueenMiaQueenMia Posts: 6,170 Community Manager
    Accepted Answer
    Hi there,

    Actually our Team confirmed that there is an issue with Facebook and Windows 10. We are actively working on it and the problem should be solved by the end of the day. We are very sorry for the inconvenient, but rest assured you will be soon able to join your friends again :)

    Thanks for the help in troubleshooting and your patience! It's been highly appreciated :) Have a great day everyone!
    Accepted Answer

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  • TMcCauleyTMcCauley Posts: 24 ✭✭
    Everything's up to date. Windows automatically updates itself. 
  • TMcCauleyTMcCauley Posts: 24 ✭✭
    Accepted Answer
    QueenMia said:
    Hi there,

    Actually our Team confirmed that there is an issue with Facebook and Windows 10. We are actively working on it and the problem should be solved by the end of the day. We are very sorry for the inconvenient, but rest assured you will be soon able to join your friends again :)

    Thanks for the help in troubleshooting and your patience! It's been highly appreciated :) Have a great day everyone!
    Cheers. Just told my friend now. 
    Accepted Answer
  • PROUDCAGLEHEADPROUDCAGLEHEAD Posts: 25 ✭✭
    I have tried all the above listed

  • TMcCauleyTMcCauley Posts: 24 ✭✭
    Still saying there's a problem but not sure whether it's been dealt with?
  • QueenMiaQueenMia Posts: 6,170 Community Manager
    Accepted Answer
    Hi everyone, as I said, it is being dealt with as we speak. The problem might be taking a few more hours to fixed than initially planned but we are doing our best to solve it asap so you guys can spend a happy weekend crushing candies. We are sorry for the inconvenience, but be assured we are working hard as we want to solve the problem as much as you ;) 
    Accepted Answer

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    👉 CCFS - Win Gold bars Here 🍒
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  • TMcCauleyTMcCauley Posts: 24 ✭✭
    edited October 2018
    QueenMia said:
    Hi everyone, as I said, it is being dealt with as we speak. The problem might be taking a few more hours to fixed than initially planned but we are doing our best to solve it asap so you guys can spend a happy weekend crushing candies. We are sorry for the inconvenience, but be assured we are working hard as we want to solve the problem as much as you ;) 
    Cheers. My friend was worrying over the game for the past couple of days and had to restart from the beginning. I'll make a note of the update and when I next speak to my friend I'll let them know. I think as a gesture all players to get some gold bars. 
  • TMcCauleyTMcCauley Posts: 24 ✭✭
    Accepted Answer
    My friend says the game's working normally now. Thank you!  :) 
    Accepted Answer
  • PROUDCAGLEHEADPROUDCAGLEHEAD Posts: 25 ✭✭
    I can connect to Facebook now.  =)
  • QueenMiaQueenMia Posts: 6,170 Community Manager
    edited October 2018 Accepted Answer
     Yay!!! 


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    👉 CCFS - Win Gold bars Here 🍒
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  • grandmother4grandmother4 Posts: 10
    my tablet connects via facebook now but not my PC, it used to
  • JustPlayingJustPlaying Posts: 4,379 Superstar
    @grandmother4 your PC is running Windows 10? Try reinstalling the app and clearing cache as unknown error should be fixed. Or are you seeing a new error?
  • PROUDCAGLEHEADPROUDCAGLEHEAD Posts: 25 ✭✭
    I am able to connect to Facebook on my pc
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