My progres on the game is lost. Help

Emem

My progress built over a long time is lost. What happened. Please help

QueenMia

Hey @Emem and welcome to the Community
Have a look here or here if you changed your device.

Emem

I have been playing Candy Crush Friends for a long time now. I haven't changed my device but it's starting at level 1

QueenMia

Hey @Emem 
Have you checked here - These steps will help you get your progress back.

redzi13

Hi loves.

if you have a problem in the game. be sure to write him moderators in the game and community because they always help in everything. and when they can't drive themselves and your problem is resolved very quickly. I know because I had a technical problem myself and thanks to moderators my problem was quickly repaired. and today I am trying to access the game and the entire forum.