i have recently swapped phones due to a fault with a new iPhone XS Max. In order to resolve the problem we didn’t reinstall the software from the cloud in case there was a glitche there. So I had to redownload all my king games and sign in to my king account to resync my games. This worked with all of them except pet rescue saga which has taken me to level 25!!
The next problem is that all of my games are now saying no connection. I have tried uninstalling and reinstalling the game. I have tried turning my phone off and on again. I have emailed king and got a stock standard reply after 4 days that didn’t even address my problem.
This is very frustrating! Please help!
p.s. When I went to post this question and sign in with my account info it said there was no account with this username or email so I had to sign up. I don’t know if this account would be separate to my game accounts but it seemed strange?!