How to fix issues w/ progress and gifts

liviapradaliviaprada Posts: 1
My progress is not synching w/ my avatar. I've been passing phases but my face is not following my progress. I need to roll the screen till the next world to get to my current stage. I'm also not getting the gifts from winning the levels that I suposed to get. Both problems started at the same time. What can I do to fix?

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