St Paddy's costume

PummyRaj

Hello and Good Morning @Foley1362 and @SeraphicStar,

The Special Event was available on iOS devices from yesterday till 22nd

and for Android, Amazon and Windows players, it will appear on the 15th till 24th

KingChewy

Hi @sbouchr1 - okay I’m sorry to hear it’s not counting correctly. Can you take a screen shot of your St. Patrick’s counter and confirm what device you are playing from and user id?

@Pummy_Raj can you assist here when we have more info from our friend here?

PummyRaj

Sure @Foley1362    Just in case, if I miss it and you come here before me, please tag and remind me 🤗

sbouchr1

Foley1362 said:

Hi @sbouchr1 - okay I’m sorry to hear it’s not counting correctly. Can you take a screen shot of your St. Patrick’s counter and confirm what device you are playing from and user id?

@Pummy_Raj can you assist here when we have more info from our friend here?

I will. Can you tell me where/how to get my user id?

sbouchr1

Here you go😀

PummyRaj

Hello @sbouchr1,

Hearty Welcome to our Friendly King Community  

Please follow this link to find your Game User ID   https://community.king.com/en/candy-crush-friends-saga/discussion/247378/what-is-my-user-id-and-where-can-i-find-it 

Along with your User ID, can you please give me the details of the device you are playing and the Platform you are using -- logged in to the game through Facebook OR Kingdom account

sbouchr1

I am logged in through Facebook and I am playing on an iPhone. 

PummyRaj

Hello again @sbouchr1,

Thank you for providing your game ID and other details.  I will get back to you soon

PummyRaj

Hello again @sbouchr1,

I have just talked to the Community Manager.  I need one more information from you please...  

Are you playing the game ONLY on your iPhone OR on any other device... such as an Android device or Windows 10?

Thank you and appreciate your immediate reply as the Community Manager will be leaving the office soon!

sbouchr1

Only my phone😀