St Paddy's costume

marscrushinit

Thank you @Pummy_Raj for giving the dates on when we are able to earn the costume. I'm an Android user and was feeling left out but now I know I just have to be patient lol 🤗

SeraphicStar

Yay @Pummy_Raj pulling through for us again!
I was feeling EXACTLY the same way @marscrushinit! However that's why its so awesome we have such dedicated and knowledgeable people here on the forums helping us out when we need it

marscrushinit

I couldn't agree more @SeraphicStar. I've been on here a while now and have always found this community yo go above and beyond. Happy to be a part of it 😁

QueenMia

And we're happy you're part of it too, @marscrushinit, @SeraphicStar🤗  

@sbouchr1, thank you for all the info! We are looking into it as if it's new stars earned from your Iphone, it should definitely be counting! 

We'll let you know as soon as we have an update!

Thanks and speak soon 😉

QueenMia

Hey again @sbouchr1 We've been checking your game play and it seems that you've been playing levels for which you've already earned stars. It is ok to replay previous level for the event, but please note that only new stars earned will count in the Star Chaser. 

Could you please confirm if you're playing levels for the first time or if you're replaying previous ones? Also, did you manage to get stars now? If not, it would be great if you could provide us with screenshot or record so we can investigate further.

Thanks a lot  

sbouchr1

QueenMia said:

Hey again @sbouchr1 We've been checking your game play and it seems that you've been playing levels for which you've already earned stars. It is ok to replay previous level for the event, but please note that only new stars earned will count in the Star Chaser. 

Could you please confirm if you're playing levels for the first time or if you're replaying previous ones? Also, did you manage to get stars now? If not, it would be great if you could provide us with screenshot or record so we can investigate further.

Thanks a lot  

I did finish levels when the new challenge started. I also had to go back to a lower level to finish the daily challenge. I have been stuck on this current level for 2 days. Thank you for helping me

sbouchr1

And now this is coming up. Which one do I choose to save? The last time I had to do this with a game, I lost all progress. 

sbouchr1

Wow!! I finally passed this darn level. The stars counted. But last time the stars didn’t stay. I am crossing my fingers that they do!! I am out of lives so I have to wait to pass the bevel level to see

sbouchr1

And now they are gone

QueenMia

Hey @sbouchr1 - That's useful for us to understand, thanks for that! Have you logged out since last time or close the game or something like that? It seems that you might be logging in to a different game account and therefore the progress is not showing. 

Also, I would suggest that you make sure you have the latest version of the App (check the App Store if it needs to be updated) and clear cache and cookies from the phone. That usually helps the game to run smoothly  

Let us know!