Connection error

dalewpeak

im receiving these error messages when trying to access my account and use gold bars to extend play. I am connected to the internet. Thanks. 

firebombmarkus

Hi @dalewpeak and welcome to our adorable Community 😊 This section is exclusively for Soda Saga. You can post about Friend Saga here https://community.king.com/en/candy-crush-friends-saga

As for your issue, please try some of the troubleshooting steps below. They are simple but sometimes they are very helpful. Thank you for your your understanding. I hope this will help you. Have a wonderful day 🤗

https://community.king.com/en/candy-crush-soda-saga/discussion/246179/technical-issue-try-this-troubleshooting

dalewpeak

Hi - thanks for getting back to me so quickly.  None of the suggestions are working - I'd actually already tried the reboot, reinstall, etc.  I'm still getting the same results when trying to connect.  My iPad is fully connected to the internet and working fine otherwise, so I'm very puzzled why it's happening.  I appreciate your help.  

firebombmarkus

Hi again @dalewpeak Can you try it on another network? Just to be sure it is not an internet issue.

dalewpeak

Hi - yes, I've tried it on numerous networks, actually - home, work, while on an airplane, etc.  Same result each time.

Kalindi

Hi there, i have the same problem connecting Soda to the internet. I am playing on iPad with latest IOS. All other apps. COnnecting fine to internet. The problem happens after changing password on king.com. It also happens on Saga.

juan212000

Guys when i open candy crush friends saga it takes me to facebook sign in and i sign in when it is in coding generator it sends me a automatic generator in the notifications when i click " yes ". Nothing happens it doesnt lets me coding sended when i click the " x " button on the top left corner it got sign in . i dont know how that happends but please developers try to figure it out of any facebook members that have tgat problems. Please.

dalewpeak

Hello any further updates?  I’m still having the connection issue. Thank you, Dale

tNXPZYWOLPQ

I too am quite frankly tired of receiving this “connection error” when having too exhaustingly troubleshoot all of the methods with no results. What gives?