Candy Crush Friends Saga

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Candy Crush Friends Saga

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Daily bonus not giving correct ammounf of things

Im only getting one thing building up from purple daliy bonus when I normally get 6 things this also happens from other daily bonus gift boxes, I've added screenshot from the purple daily bonus for you too see what I mean, I'm playing on mobile phone connected to fb account.

Image: https://us.v-cdn.net/6030983/uploads/editor/0z/tzfiawede6cm.png

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AnpuRa

I'm having the same issue. Also events never seem to last as long as they say they should. Like the one that gave away the octopus friend at the end only let me in to play once and then never appeared again. The event was suppose to last a few days, I only saw it a few minutes.

firebombmarkus

Hi guys 😊 Here is a little more info on this. We will know more soon. Thank you for you patience and understanding.

https://community.king.com/en/candy-crush-friends-saga/discussion/257988/reward-box#latest

firebombmarkus

@Graeme_London As far as I know they do. Friends Saga is even more advanced so it might require even 3 GB. I will tag our Community Manager @QueenMia and we will see if she can tell us more details. I will ask you to be patient as she is coming back to the office tomorrow. Thank you for your understanding. Enjoy your day 🤗

Graeme_London

That could be the reason a lack of ram on my phone, do all the candy crush games require 2gb of ram @firebombmarkus

Graeme_London

It's probley a lack of ram then I've been looking at new phones recently, do all the candy crush games require 2gb to run smoothly @firebombmarkus

firebombmarkus

@Graeme_London Did you try the basic troubleshooting steps? I will give you the link so you can follow the steps.

https://community.king.com/en/blog/discussion/234676/is-your-game-crashing-on-an-android-device

This game is more demanding and your device is a little bit older. It requires at least 2 GB of free memory in order to work properly so that also might be something worth pointing out. Anyway, you can try the troubleshooting steps, you can clear the cache and as the last option you can reinstall the game but if you do so you will lose all your boosters. I hope these steps can help you.

Graeme_London

@firebombmarkus I'm currently using Samsung galaxy core prime with lollipop os with 1gb of ram

steveatdallas

Hi,
I’m having the same issues.. on the daily rewards I now only get 1 item.. even the big daily rewards one give 1 item... help

steveatdallas

Graeme_London said:

Im only getting one thing building up from purple daliy bonus when I normally get 6 things this also happens from other daily bonus gift boxes, I've added screenshot from the purple daily bonus for you too see what I mean, I'm playing on mobile phone connected to fb account.

firebombmarkus

Thanks for tagging me @marscrushinit I can relate to you because I also got at least two items but never one.

Hi @Graeme_London I am not sure why is this happening. I can tell you to do those basic things like clearing the cache and checking the device's memory (you need at least 2 GB of free space for the game to work properly). You can also try to log out from your game account and log in again. Let me know if it helped. If it doesn't, please tell me which device and OS you are using for playing this game. Thank you.

Have a wonderful day, guys 🤗

marscrushinit

Hello @Graeme_London 🤗. I have noticed that sometimes I get 2 items and sometimes I get 6 but I have never had just 1 . It may be a glitch. I'm going to tag a couple of our superstars @Foley1362 and @firebombmarkus and @Alansmart . They have helped me from day one and may be able to help you with this. Thank you for reaching out with your problem 😊

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marscrushinit

firebombmarkus

steveatdallas

Graeme_London said:

Im only getting one thing building up from purple daliy bonus when I normally get 6 things this also happens from other daily bonus gift boxes, I've added screenshot from the purple daily bonus for you too see what I mean, I'm playing on mobile phone connected to fb account.

steveatdallas

Hi,
I’m having the same issues.. on the daily rewards I now only get 1 item.. even the big daily rewards one give 1 item... help

Graeme_London

@firebombmarkus I'm currently using Samsung galaxy core prime with lollipop os with 1gb of ram

firebombmarkus

Graeme_London

It's probley a lack of ram then I've been looking at new phones recently, do all the candy crush games require 2gb to run smoothly @firebombmarkus

Graeme_London

That could be the reason a lack of ram on my phone, do all the candy crush games require 2gb of ram @firebombmarkus

firebombmarkus

AnpuRa

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Discussions
Latest news about Candy Crush Friends Saga
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Get help & check the FAQs
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Win Gold Bars and more!
Ideas
Help us make the game even sweeter!
Level Help & Tips
Help for tricky levels!

Recent Announcements

🚨 Another Fix is Coming Soon: Events disappeared
Hi there! 👋 We’ve had a few unexpected hiccups that caused some events to disappear earlier than planned. The Studio team has tackled the issue, and everything should now be back to normal! 🕵️‍♀️ If you’re still experiencing the problem, please let us know in the comments so we can take a closer look. Our sweetest…
🛠 Game Issues? Check Here Before Posting! 📝
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
📱💻️ What is the latest level in Candy Crush Friends Saga?
Hey Friends! 👋 Wondering what the latest level is in Candy Crush Friends Saga? You’re in the right place! 🗓️ New levels are released every Tuesday, so there’s always something sweet to look forward to! 📍As of November 25, the latest level available is 9040. Enjoy the new content and have a sugar-crushing day! 🍭