Lost friends list in candy crush saga

Hask9Hask9 Posts: 2
Hi I’ve been playing candy crush saga but have been having problems with my friends list it has disappeared but I still can receive lives but cannot send them out to others. Was hoping I can get some help? 

Answers

  • Foley1362Foley1362 Posts: 5,032 Superstar
    Hi @Hask9 - Welcome to our friendly community. Sorry to hear you’ve had this issue. Please not this support area is only for CC Friends so I will ask them to move this to the right area.  In the mean time I will tag @Elsa to ask her to assist further.

    Can you confirm what platform you are playing from and if you’ve updated to the latest version and cleared the cache and cookies to make sure everything is up to date?

    You can find out more about our Superstars here

    A ❤️ filled with love is like a phoenix that no cage can imprison 🔥 
  • ElsaElsa Posts: 17,812 Superstar
    Thanks for tagging me @Foley1362.  If you are playing the game on king.com @Hask9, there is a glitch with the lives and the studio is aware of this.  Hopefully they will be able to find a fix soon.
    You can find out more about our Superstars here
    *************************************
    Please  take note that if you are playing your game on a mobile device all boosters and lives are saved to that device so that you can play the game when you are offline.  Please do not accumulate them because any updates, crashes or device changes can cause these items to be lost.
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    Newbies, this is for you!  We always run contests on all the King games where you have a chance to earn some gold bars.  Check them out here
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