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wont go to next level passed level 546 6 times and just keeps going bk to it

cgrant
cgrant Posts: 1 Newbie
it says a error that you r fixing it but i pass again and again still wont go to next level i hope u fix it soon

Answers

  • PummyRaj
    PummyRaj Posts: 40,580 Candy Moderator
    Hello @cgrant, Hearty Welcome to the Candy Friends section of our friendly King Community :) 

    I am sorry to hear about the issue in your game!!  I have not heard anybody else complaining / posting having this issue!!  

    The problem could be in your device!!  Try few trouble-shooting steps first....
    1) Close the game App ---> Disconnect from Internet --->  Clear Cache --->  shutdown & restart the device after 5 to 10 min... this works for all devices for certain issues.  

    2) More Trouble-shooters depending on the device you have 
    iOS -  https://community.king.com/en/blog/discussion/246638/is-your-game-crashing-on-an-ios-device
    Android - https://community.king.com/en/blog/discussion/234676/is-your-game-crashing-on-an-android-device

    3) If none of these work, deleting and reinstalling the game App will definitely clear all the bugs and your game will work fine.  But only issue is we loose all our Lollipops with this process and they will not be reimbursed by the King Team -- But, keep this as the last resort and try above 2 first. 

    Please post back if you need any clarifications or have further questions.  To do so, tap on "Type your Comment" box located below. 

    Hoping for the best!  Have a nice day/evening!

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