I’ve earned Misty but it hasn’t downloaded. For 2 weeks it says downloading.

Manntrucking

I earned Misty the unicorn but haven’t been able to use it. For 2, weeks it keeps saying it’s downloading!

PummyRaj

Hello @Manntrucking, Hearty Welcome to the Candy Friends section of our friendly King Community  

I am sorry to hear about the issue in your game!!  Have you tried any "Trouble shooting tips"?  If not we can start with there!!  
What device are you using to play the game?  I am giving few links below, please follow those depending on your device 

iOS -->  https://community.king.com/en/blog/discussion/246638/is-your-game-crashing-on-an-ios-device
Android -->  https://community.king.com/en/blog/discussion/234676/is-your-game-crashing-on-an-android-device

If the above steps does not resolve the issue, you can try to Delete and Reinstall your game App!  But, the minus point with this option is, you will be loosing all your stocked up Lollipops and they will not be reimbursed by the King Team.  

Please post back and let me know how the trouble shooting went & if you want to go through the Re-installation.  Tap on "Type your Comment" box located below to reply.

Looking forward to talk to you soon!  Have a nice day/evening!