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Promotional videos are not always and not available for every player. I don't usually have videos about pre-game boosters or extra moves.
Hello @elleojoh and Welcome to our Friendtastic community! The feature that offers extra lives by watching ads may be unavailable for short periods of time, but it has always returned to my game. The interruptions might be related to upgrades in the game or when new events are added. Please be patient and trust that the ads will return. Also, ensure your game app is updated.
How do I start receiving Ads videos for extra live again?
Same thing happened to me.
