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No ad videos

coke66coke66 Posts: 2
I made a purchase and now i'm not getting the free lives extra moves etc if I watch an ad video. Why? 


  • PummyRajPummyRaj Posts: 4,071 Superstar
    Hello @cake66, Hearty Welcome to the Candy Friends section of our friendly King Community :) 

    I am sorry to hear about the issue!!  I understand the issue about not getting the option to "watch Videos" for extra lives and/or moves!  But, I am not sure why they stopped after you made a purchase!!  

    Anything else happened in the game?  When did you make the purchase?  Was the purchase made with the Gold bars in the game OR with real money?  

    When I used to receive the option of watching Ads for "2 extra moves", I used to watch about 5 videos per day.  Once, the 5 turns are over, I used to see that option on next day only!!  May be it is like the same in your game and you will see the Ads again today!!  

    I am just guessing all the things that are possible!!  I will not get a clear idea until you provide more information!!  

    If you tap on "Type your Comment" box located below, you will be able to write back the answers to all my above questions :D

    Looking forward to talk to you soon!  Have a great rest of the Saturday!
    You can find out more about our Superstars here
    ** Want to win some Gold Bars / free boosters **
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  • coke66coke66 Posts: 2
    I made the purchase last week. I still haven't gotten any ad videos since then.  I made the purchase with real money. 
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