Game not working

Yvonne25

My game is not working I can not ask for life's and I am not receiving my friend's that ask for life's as well

PummyRaj

Hello @Yvonne25, hope you had a great weekend  

When did this issue with "Lives" started in your game?  This was reported to King Studio team and they are looking into it and working on a fix currently  

Can you please go to this thread and provide below details  https://community.king.com/en/candy-crush-friends-saga/discussion/263554/send-and-recieve-lives-update-looking-into-it

1) Device you are using to play the game
2) Are you logged into the game through Facebook or Kingdom account
3) When did you update your game and what version do you have right now
4) Your game user ID number... this link will help you to find it   https://community.king.com/en/candy-crush-friends-saga/discussion/247378/what-is-my-user-id-and-where-can-i-find-it
5) Also a picture or recording of what happens when you try to send / ask lives;
6) If you cannot provide a recording, a detailed explanation of what is happening when you try to send/ask lives

Talk to you soon!  Have a great rest of the day/evening!

NOTE: This thread will be closed now!  Hence, please go to the main thread to post your details!  

137

DANKE SCHÖN 

PummyRaj

Hello @Yvonne25, Hearty Welcome to the Candy Friends section of our friendly King Community   

I am sorry to hear about the issue in your game!!  Is it just the Lives issue OR anything else is going with your game?

** Please post your reply by tapping on "Type your Comment" box located below. 

Talk to you soon!  Have a great rest of the day/evening!

Yvonne25

Yes it's just the life's I'm not getting any and I'm not getting any requests from my friend's 

PummyRaj

Hello @137, Hearty Welcome to the Candy Friends section of our friendly King Community  

I am sorry to say that the Community supports English language ONLY for everybody to communicate and understand better.  Hence, please post your comments in English.  

** If you have a question in Candy Friends, please click on this link and post in English  https://community.king.com/en/candy-crush-friends-saga/post/question/support1

Thank you & have a great rest of the day/evening!

PummyRaj

Hello @Yvonne25, hope you had a great weekend  

When did this issue with "Lives" started in your game?  This was reported to King Studio team and they are looking into it and working on a fix currently  

Can you please go to this thread and provide below details  https://community.king.com/en/candy-crush-friends-saga/discussion/263554/send-and-recieve-lives-update-looking-into-it

1) Device you are using to play the game
2) Are you logged into the game through Facebook or Kingdom account
3) When did you update your game and what version do you have right now
4) Your game user ID number... this link will help you to find it   https://community.king.com/en/candy-crush-friends-saga/discussion/247378/what-is-my-user-id-and-where-can-i-find-it
5) Also a picture or recording of what happens when you try to send / ask lives;
6) If you cannot provide a recording, a detailed explanation of what is happening when you try to send/ask lives

Talk to you soon!  Have a great rest of the day/evening!

NOTE: This thread will be closed now!  Hence, please go to the main thread to post your details!