why the option of extra moves or different lives disappeared after watching the movie?

MaciaMacia Posts: 5
edited September 2 in Support
why the option of extra moves or different lives disappeared after watching the movie? I had it and since the update with gum I lost this opportunity. And my friends have this option today. I have the latest update

Answers

  • PummyRajPummyRaj Posts: 5,515 Superstar
    Hello @Macia, Hearty Welcome to the Candy Friends section of our friendly King Community :) 

    First of all, Thank you for coming back and posting your question in English :+1: 

    With regards to "Videos" for Extra Moves and Extra Lives, is a Test feature that is not available for all the players at all the times!  And, this test is done once at a time on a group of players!!  Hence, I am guessing, the testing on the Group in which you are included in over and it moved on to another group, which includes your friends!!  

    I am pretty sure you will receive it again once the testing is done and King decides to release the feature to all his players!!

    Hope this made sense!  Please post back if you have any questions by tapping on "Type your Comment" box located below. 

    Talk to you soon!  Have a great rest of the day/evening!  

  • actressactress Posts: 112 ✭✭✭
    I have gotten both. Extra moves and refill lives after the videos.
  • MaciaMacia Posts: 5
    it's unfair. all my friends have this function and they have a lot easier. please restore these functions because I lose the desire to play this game
  • MaciaMacia Posts: 5
    it's unfair.
     all my friends have this function
     and they have a lot easier. 
    please restore these functions because 
    I lose the desire to play this game
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