(FIXED) You DID NOT receive your REWARD at the end of the level/episode?

EvieBelle

Game ID: 10009545947

Not received award after completing level 1440. 
TY

basketssw13

Id 10432915107
i haven’t received rewards after these
420
440
460
480

ficage

Wrong person sorry....

K0607

User ID. 1088142729

No reward after 1360

QueenMia

Hi everyone,

I have added the missing rewards to all of you now - Remember you need to force close the App/log out from the game and in again in order to trigger the box.

Also, please note that everything will come in one single box. Therefore, even if you're missing 2 or more boxes, you'll only see one popping up. However, be assured that the content of the boxes matches the amount of what you're missing  

Our Team has found a fix for iOS, however, this will be released in a few days not to alter with the BubbleGum Troll event that is currently running. So for now, please keep posting your IDs and I'll add the rewards for you.

Once again, we're sorry for the inconvenience this has caused. We're doing our best to keep the best sweet and fun. 

Thanks for your understanding and have a sweet day 🍒

rebeccaclark7

I did not receive map rewards at the end of levels 800, 780, 760, 740, and maybe even farther back. 

i followed the steps to find my user ID, but the king logo is never replaced. I guess I don’t have one?

Acv

@QueenMia I did not get the map reward for passing 1420.  Thank you

QueenMia

Hey there @rebeccaclark7 and warm welcome to the Community! No worries, I was able to find your game account and I added the rewards

@Acv, it's been added for you too

cdonati91

I did not receive map rewards after levels 1180 & 1200.
My ID is 1909334127

Nat09

Bonjour @QueenMia, I didn’t get my reward after level 1320. Thank you so much 😊