Candy Crush Friends Saga crash on startup after update

Greetings King community! I am addressing you with a problem regarding the Candy Crash Friends Saga game. Starting with the update of 01.10.2019 I cannot open the game anymore! The orange logo with the name King appears and then writes me "Unfortunately,Candy Crash Friends has stopped"! I deleted cache from the phone and cache from the application but without success. I personally own 2 Samsung Galaxy S4 phones with Android 4.4.2 system, and the game is installed on one of them. Even after the last update, seeing that I still can not connect, I also installed the game o  my second phone and I have the same error. My wife also owns a Galaxy S4 with Android 5.0.1 but the game runs smoothly!
My question is: is this game no longer compatible with Android 4.4.2? Unfortunately, I did not log into the game either with the King user or with the Facebook account! Is there any possibility I can still access the game? I would not want to lose over 400 levels played.

P.S. I found in the forum some users with the same problem but they did not receive an answer. If there is a solution and I did not find it in the forum, please guide me to the answer.
Thank you! Have a nice day!


  • Sukanta_BiswasSukanta_Biswas Posts: 9,300 Superstar
    Hi @CORNELIO76
    I already answered your previous post. Please do single post for the same problem.
    This post is now being closed.😊

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