Game took my gold bars

tbug

Well, it happened Again! I clicked on the "play on" button and the game took my gold bars but said something went wrong..... Please help.
tmom64@gmail.com

_Elsa_

Hi @tbud, welcome to our community.  Gold bars should never be missing.  Unfortunately, we cannot look into your account here but I am going to ask you to please get your user ID # by following the steps from here.  Once you have your number please complete the contact form: https://soporto.king.com/contact

They can manually go into your new account and get you back to where you were.  It might take a couple of days before you get a response so please be patient.