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Bug in Level 2004 - New Candy appears from the top that blocks the Cookie movement

flew66flew66 Posts: 2,360 Game Expert
edited February 2020 in Support

Hi,

There seems to be a bug in level 2004. The flow of the candies & cookies is from the middle channel, going from top to bottom then bottom to top on the two sides. When the candy in the top corner (highlighted by the circles) is destroyed, the cookie is not moving up to the top spot. Instead, a new candy appears from the top and takes up the top corner spot. It makes completing the board impossible unless some kind of wrapped candy booster or combo is used. I have attached a short video clip that demonstrate this anomaly. Thanks,



"It is not true that people stop pursuing dreams because they grow old, they grow old because they stop pursuing dreams." - Gabriel García Márquez



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Answers

  • PummyRajPummyRaj Posts: 12,649 Superstar

    Hello @flew66 Hope you had a nice weekend 🤗

    I have passed this level only few weeks ago and I do not remember there was any glitch!! Let me go back and check how it is now!!

    May be it was modified since I have played!! Let me see 👍️


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  • flew66flew66 Posts: 2,360 Game Expert

    Hi @PummyRaj How are you? I passed this level quite a while back and didn't experience any issue either. I responded to a thread in the General discussion a month ago thinking it was a misunderstanding of the flow direction of the candies. However, there were a few more players commented about the sudden appearance of the candies in the top corners. I decided to play it again and was able to duplicate the problem, as shown in the attached video clip. I think it is fair to say that those candies should not appear the way they are. Hopefully the support team can rectify the issue quickly. Thanks,

    "It is not true that people stop pursuing dreams because they grow old, they grow old because they stop pursuing dreams." - Gabriel García Márquez



    Find out more about Game Experts here!
  • QueenMiaQueenMia Posts: 12,360 Community Manager

    Hey guys, thanks for letting us know! I've just passed the info to our level designers and they'll look into it! It's great to hear that you still can pass the level with a bit of extra help/luck!

    Will keep you posted - Thanks for all the investigation you've already done 💪😉


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