Candy Crush Friends Saga

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Candy Crush Friends Saga

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Help for tricky levels!

Bug in Level 2004 - New Candy appears from the top that blocks the Cookie movement

Hi,

There seems to be a bug in level 2004. The flow of the candies & cookies is from the middle channel, going from top to bottom then bottom to top on the two sides. When the candy in the top corner (highlighted by the circles) is destroyed, the cookie is not moving up to the top spot. Instead, a new candy appears from the top and takes up the top corner spot. It makes completing the board impossible unless some kind of wrapped candy booster or combo is used. I have attached a short video clip that demonstrate this anomaly. Thanks,

vlc-record-2020-02-10-18h03m51s-Candy Crush Friends-.zip

Accepted answers

ChickenGoujohn

Thanks for the feedback @flew66 !

I've taken a look at the level and made some tweaks - I playtested the level and it seems to be resolved!

The fix will go live with our next release, which should be sometime next week. Keep your eyes peeled and be sure to update the game when you can!

Feel free to let us know if you see any more issues in our levels, we're incredibly grateful for the feedback.

All comments

ChickenGoujohn

Thanks for the feedback @flew66 !

I've taken a look at the level and made some tweaks - I playtested the level and it seems to be resolved!

The fix will go live with our next release, which should be sometime next week. Keep your eyes peeled and be sure to update the game when you can!

Feel free to let us know if you see any more issues in our levels, we're incredibly grateful for the feedback.

QueenMia

Hey guys, thanks for letting us know! I've just passed the info to our level designers and they'll look into it! It's great to hear that you still can pass the level with a bit of extra help/luck!

Will keep you posted - Thanks for all the investigation you've already done 💪😉

flew66

Hi @PummyRaj How are you? I passed this level quite a while back and didn't experience any issue either. I responded to a thread in the General discussion a month ago thinking it was a misunderstanding of the flow direction of the candies. However, there were a few more players commented about the sudden appearance of the candies in the top corners. I decided to play it again and was able to duplicate the problem, as shown in the attached video clip. I think it is fair to say that those candies should not appear the way they are. Hopefully the support team can rectify the issue quickly. Thanks,

PummyRaj

Hello @flew66 Hope you had a nice weekend 🤗

I have passed this level only few weeks ago and I do not remember there was any glitch!! Let me go back and check how it is now!!

May be it was modified since I have played!! Let me see 👍️

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Accepted answers

ChickenGoujohn

Thanks for the feedback @flew66 !

I've taken a look at the level and made some tweaks - I playtested the level and it seems to be resolved!

The fix will go live with our next release, which should be sometime next week. Keep your eyes peeled and be sure to update the game when you can!

Feel free to let us know if you see any more issues in our levels, we're incredibly grateful for the feedback.

All comments

PummyRaj

Hello @flew66 Hope you had a nice weekend 🤗

I have passed this level only few weeks ago and I do not remember there was any glitch!! Let me go back and check how it is now!!

May be it was modified since I have played!! Let me see 👍️

flew66

QueenMia

Hey guys, thanks for letting us know! I've just passed the info to our level designers and they'll look into it! It's great to hear that you still can pass the level with a bit of extra help/luck!

Will keep you posted - Thanks for all the investigation you've already done 💪😉

ChickenGoujohn

Thanks for the feedback @flew66 !

I've taken a look at the level and made some tweaks - I playtested the level and it seems to be resolved!

The fix will go live with our next release, which should be sometime next week. Keep your eyes peeled and be sure to update the game when you can!

Feel free to let us know if you see any more issues in our levels, we're incredibly grateful for the feedback.

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Quick Links

Discussions
Latest news about Candy Crush Friends Saga
Support
Get help & check the FAQs
Contests
Win Gold Bars and more!
Ideas
Help us make the game even sweeter!
Level Help & Tips
Help for tricky levels!

Quick Links

Recent Announcements

🚨 Another Fix is Coming Soon: Events disappeared
Hi there! 👋 We’ve had a few unexpected hiccups that caused some events to disappear earlier than planned. The Studio team has tackled the issue, and everything should now be back to normal! 🕵️‍♀️ If you’re still experiencing the problem, please let us know in the comments so we can take a closer look. Our sweetest…
🛠 Game Issues? Check Here Before Posting! 📝
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
📱💻️ What is the latest level in Candy Crush Friends Saga?
Hey Friends! 👋 Wondering what the latest level is in Candy Crush Friends Saga? You’re in the right place! 🗓️ New levels are released every Tuesday, so there’s always something sweet to look forward to! 📍As of November 11, the latest level available is 9000. Enjoy the new content and have a sugar-crushing day! 🍭