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Problems Accessing Notifications Messages and Bookmarks?
lulu13
Posts: 3,026 Legend
in Discussions
I'm having problems accessing Notifications, Messages, Bookmarks and Profile while using my I phone 6.
I am now using my PC everything ok with it and no Problems.I wondered if anyone else was having this problem with their device?
I Know of one Player having the same issue @gr33n3y3z
In a world where you can be anything, be kind 🧚♀️


Comments
Same here @lulu13
I’m using iPhone 6 too.
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2 · 2Helpful Woah! Sweet Love Haha@BQN537 this afternoon @QueenMia said there are some cliches in the system but everything was ok until an hour ago 😫
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2 · 2Helpful Woah! Sweet Love HahaYes so my problem is when I see that I have a pm in my inbox or a notification, I go to click on it and nothing...nothing happens🤔. I can't even access my bookmarks 😅I'm sure this will be resolved soon but it is annoying.
But I can access my profile, what I can tell you if you can access your profile scroll down and click on your notifications and you should get them, same with inbox.
But the fact that I can't even edit a post is a problem, don't know if you have that issue or not?
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4 · 3Helpful Woah! Sweet Love 1Haha@gr33n3y3z I have all of those issues. I can't even access my profile
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3 · 3Helpful Woah! Sweet Love HahaHmm I guess we will have to wat this one out 😉 good luck 🍀
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3 · 3Helpful Woah! Sweet Love HahaProbably will all be fixed tomorrow. Yes i guess we will. Good luck to you too 🍀 @gr33n3y3z and @BQN537
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2 · 2Helpful Woah! Sweet Love HahaHey everyone...
Right now, I have this problem too.
I hope they fix it tomorrow and... I use my phone now.
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1 · 1Helpful Woah! Sweet Love HahaHi @Sofia1992 it's a big problem for me because i only ever use my phone on King Community. I am using my PC and it's difficult to navigate. Takes me three times as long to do anything.
Yes i hope it gets resolved tomorrow too.
In a world where you can be anything, be kind 🧚♀️
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2 · 2Helpful Woah! Sweet Love HahaWell it's morning here, and I'm still having those issues with my Samsung 9S android phone that started about 12 hours ago. I can't access anything from the bottom buttons, and I can't edit a post once it's been posted, either.
@Lola_Pop if you see this, are the PMs aware of it? I can't create a message to ask you directly. I can only get into messages from an email notification. But can't start any.
Thank you!
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3 · 3Helpful Woah! Sweet Love HahaHi guys and thanks for letting us know!
Would you be able to give us a screenshot or even better, a recording of what happens exactly? That would help our Team to investigate the problem - I don't seem to have any issues on my phone.
Thanks a lot and speak soon!
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1 · 1Helpful Woah! Sweet Love HahaHi @QueenMia Thanks for responding!
Issue last night was seeing i had notifications but when i clicked on it nothing happened. I tried all buttons and nothing.
Today i am not even getting notifications on my phone Just Emails. This is the only way i could respond to friends last night.
Have had to use my PC to know what's going on.
This is my screen this morning but all notifications coming through on my PC .
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2 · 2Helpful Woah! Sweet Love HahaThis my screen. When I touch the buttons, the numbers go away, but none of them work. Not even the configure or bookmarks.
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2 · 2Helpful Woah! Sweet Love HahaSorry, here's the screenshot. I cant edit messages, either @QueenMia
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2 · 2Helpful Woah! Sweet Love HahaOkay the list of problems I have are I can't access my
The only solution that I found is if you can access your profile, scroll down and then you can click on your notifications, inbox ect.
Mind you I'm on my tablet, I would take a video to show t(but I can only screenshot on this,)that when I click on my notifications the number disappears that's it boom nothing.
Now on my laptop everything is working fine. I took a video on my PC, just Incase I was having problems there too. but it doesn't apply here because it shows that I can access everything fine.
I hope this is enough info for the team, to fix this issue.
Thank you.
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3 · 3Helpful Woah! Sweet Love HahaOk, thanks a lot for the info @gr33n3y3z @debrichmond @lulu13 🤗We'll have a look and keep you posted.
In the meantime, you can clear cache and cookies from your device and make sure your browser is updated... That might help!
Thanks and speak soon. Until then, don't forget to have fun 🍒
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3 · 2Helpful Woah! 1Sweet Love Haha