Sign Up!

🔥 Hot right Now! 🌶
🏆 Claim your level milestone badges:
1000 // 2000 // 3000 // 4000 // 5000 // 6000 // 7000
👯‍♀️Find your Team HERE!

All boosters lost

Options
Patti21
Patti21 Posts: 64 Level 2

I have lost all of my boosters! I had 23 'Aces' (removes all blockers in the way) 18 see the next card and 24 start the level with cards face up. Also my extra cards of which I had 12 packs have disappeared!! please replace these as I have spent a lot of money on this game and earned a lot of boosters.

Comments

  • kiara_wael
    kiara_wael Posts: 145,145 Candy Moderator
    Options

    Hi @Patti21 . Welcome to our Community 🙎‍♀️

    Boosters are saved directly in your device's memory, which always allows you to use them while playing offline. This also means that if you delete and reinstall the game, then Boosters can be lost and just saved Levels.

    It’s best not to store too many Boosters on your device, as there is a chance they may be lost, or affect the game play. and save your game in Facebook and King Account.

    Please read links bellow about lose booster!

    https://community.king.com/en/blog/discussion/272238/lost-boosters-on-your-mobile-oh-no-let-s-see-if-we-can-solve-it#latest

    We do not replace items that have not been purchased but if you have however lost purchased items, please report this to our Player Support Team here, so they can help.


    Hope this will hep you

  • Patti21
    Patti21 Posts: 64 Level 2
    Options

    I am very unhappy with your response. I know how the game works I'm near the end it, been playing for a long time. I have NOT deleted and reinstalled, my Wi-Fi is fine.. my boosters disappeared and I have logged in and out and still nothing. I feel you should do something to help me. This is unfair.

Hey! Would you like to give us your opinion?