Boosters

StMarianna

Hi, I was not play for a few days. And today when I opened my game all my boosters were gone😭😭😭!!! I collected it for years!! Please give it back to me. Thank you ☺️

stan1981

Did u use a new device or u uninstall? Boosters r only stored on device memory... so it will be lost if on new device or being uninstall...

kiara_wael

https://community.king.com/en/candy-crush-friends-saga/discussion/295070/boosters

Hi @StMarianna . Welcome to our Community

Boosters are saved directly in your device's memory, which always allows you to use them while playing offline. This also means that if you delete and reinstall the game, then Boosters can be lost and just saved Levels.

It’s best not to store too many Boosters on your device, as there is a chance they may be lost, or affect the game play. and save your game in Facebook and King Account.

Please read links bellow about lose booster!

https://community.king.com/en/blog/discussion/272238/lost-boosters-on-your-mobile-oh-no-let-s-see-if-we-can-solve-it

StMarianna

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/739968#Comment_739968

No, no new devices. Just my tel which I always use.

kiara_wael

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/740003#Comment_740003

Hi @StMarianna . Thank you for replying

Please email Player Support

https://soporto.king.com/contact

If you play on mobile, then go to the Start Menu - Settings - Cogwheel - Help Center - Purchases & Gold Bars. You will then find the 'Contact us' in the bottom of the page.

Hope this will help you