Somebody help me please
I have a Samsung Galaxy and I did everything the application indicated, I already waited for the time that they told me and the Galaxy Yeti has not arrived. I'm desperate.
I need help please
Thank you very much for providing those needed details dear @ChechiBabilonia 🤗
Now, I need 2 more details --
1) Version you have right now (2) Your game ID number
** To find the ID number -- click on the Cog wheel -- then click on "Profile"... Your profile screen will appear -- then double click on the "King Emblem" and you will see your ID number.
Hello and welcome to our beautiful community
You mean you lack character, do you? Please do not worry. He could be there in the next event. Please be patient. The characters don't all come right away. You have to wait for it sometimes. Please keep your game up to date and clear the cache. Then you are on the safe side.
Did you know that there is now an international area for German - French and Spanish?
@ChechiBabilonia Will tag @PummyRaj as she will probably know most of the information you need for this. Have you played a few levels ?
A guide to help you locate the different areas in the community!
International Corner FR / ES / DE
@Freddy_Falkner I'm on the level 1300 and I understand that the Galaxy Yeti arrive when you pass the level 10
Hi @ChechiBabilonia a very warm welcome to you and so sorry about it.
Hope you get your game fixed .
Best of luck and enjoy crushing 🍭🥂
#KING👑COMMUNITY 👩❤️👨CRUSH JOYFULLY TO MAKE THE WORLD A BETTER PLACE 🍬 🍭 🍬🍭🍬🍭🍬🍭🍬
@ChechiBabilonia Few people have had this issue but best person who can help you with this is @PummyRaj her knowledge of this game is far superior to mine, but would say if its a new compatible device you would need to play a few levels for this to kick in. I am sure she will answer you query when she is on here but you may need to be patient
Hello Sofia! As a former player expert at Candy Friends, you can certainly help better here. I thank you for your help.💓
Of course @Freddy_Falkner but I have more of 1 month playing and nothing happened but thank you, thanks to you too @Spinnifix
I don't have all characters yet. I am patient and get it little by little. There are always some available to play with. I'm at 1292. So please be patient. The events always unlock them.
Hey @Spinnifix, thanks for the tag and @ChechiBabilonia , welcome to our sweet community.
First of all, do you play in Android or IOS?
Secondly, did you download Candy Crush Friends Saga game from Google Play or from Samsung Store?
And third, except from the name of your phone which is Samsung Galaxy, you need to tell me and the model too.
@Sofia1992 my phone is Android, Samsung Galaxy A30 and I downloaded the game from the Samsung Store
Hello dear @ChechiBabilonia Hearty Welcome to our wonderful King Community 🤗
I am sorry to hear that you have not received the "Galaxy Yeti" onto your device yet and I can completely understand your desperation ❤️
Few questions for my clarification and provide you better assistance ...
1) When did you buy your Galaxy A30 AND when did you start playing the game on it?
2) Were you playing from level 1 OR did you just download the game and played only few levels?
Can you please clarify these for me?
Talk to you soon! Have a great rest of the day 🍭 🍭
Hi @PummyRaj, I bought the Galaxy A30 in January 2020 and I started to play the game in February 2020 and I started from the level 1 and now I'm in the level 1300
@PummyRaj I have the vesion 1.39.4 and my game id is 11027442612
Thank you @PummyRaj Finally I have the Galaxy Yeti
I appreciate your help