Why am I not receiving the lives my friends send?

Flybyeme17

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/997237#Comment_997237

Hi PummyRaj, have you heard anything since the escalation? I only got that one life and none since than. Thank you!

Diamond_Lim

https://community.king.com/en/candy-crush-friends-saga/discussion/308379/why-am-i-not-receiving-the-lives-my-friends-send

Welcome to Sweet King Community! 👑

You can also check this information for similar your problem that I hope you can understand to read it :

https://community.king.com/en/candy-crush-saga/discussion/252963/not-receiving-any-lives-or-did-you-lose-all-stored-lives

And here is a link to help you learn your way around the community. Here is a guide to help you locate the different areas in the community! Here you'll find the game communities, you can get answers to the most frequent issues here, and here you can participate in competitions and win Gold Bars and more! 👈️ (if you are interested)

Have a nice and safety day! 😊

PummyRaj

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/1022469#Comment_1022469

Hello dear @Flybyeme17

I have sent you a personal message. Can you please check that?

You will have to click on your profile picture, which is located in the top right corner of this Community page -- then, you will see an envelope icon with a red numeric on it -- click on it, and you will be able to open my message 🙂

Diamond_Lim

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/1010634#Comment_1010634

Hello again! 👋

I just found great news about this issue, you can click here then you follow these steps of this issue that I hope this helps (Any Device) :

http://to.king.com/ZRYx

🍭 Have a nice and safety day! Sugar Crush! 🍭

natmor70

Hi , I hope someone can help me , I'm on Level 3302 My ID is : 1060851211 and I play on a pc windows 10 , in the last week I cannot receive any lives sent from friends on my list whilst playing the game , When i start playing there is (lives) that have been sent but once they have been used up and I request more while playing the game , nothing comes through , when i log off and restart the computer the following day I have extra lives but only when i first play ,i check for updates daily so it is all up to date ,cleared cache , history and everything else , so i am at a loss as to how to fix this problem. Thanks to anyone that can help me ? Nat