Purple Profile

little_kay

Hello everyone! This is just a minor issue - it's not anything that's affecting my playing.

However, I'd like to ask to see if anyone else in the community is having this issue and see what we have in common to try to solve it.

Recently, my profile has been showing purple - here's are some screenshots:

However, after a few moments or when I restart my game, it looks like how it should be:

Is there a reason behind this? It doesn't affect me in any way but I was just curious. Is anyone else experiencing this issue?

Thanks so much!

PummyRaj

Hello @little_kay Hope you are had a great weekend 🤗

I did see that "purple block" as my profile picture few times, but, it is on my iPad though.

The only reason I have noticed for my Avatar to appear like that is when I have slow internet. Once, it has full bars, then it is back to normal.

Just like how we see a "silhouette" instead of our Avatar - when we do not have internet connection, it is just the same (for me at least).

Since it does not affect your game play in anyway, I would just ignore it and enjoy my game. Please do post back if it is affecting your game, so that we can report it to the game In-charge team.

Hope this made sense and clarifies.

Keep having fun in your game(s). Have a wonderful week ahead 🍭 🍭

[Deleted User]

This is maybe a glitch...

Hi @little_kay,

First off i want to ask you first, did you already see this glitch? or just after you've update the game to the latest version? or before?

Let me know if you want to help you more...

little_kay

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/999703#Comment_999703

Hey! I believe that this is a glitch- just a lil minor one. As for the update question, I’m not quite sure as I play mostly on my windows 10 laptop. Thanks for your help :)

rajdeeptb

https://community.king.com/en/candy-crush-friends-saga/discussion/309285/purple-profile

Hi dear welcome to our community

Its A Glitch Please Update Your Game It will be fixed.

Hope this helps

have fun

wykoon

Hi there @little_kay I've not been playing this game for quite sometime but the troubleshooting method i.e. restarting device normally fixes such issue.

Not sure why the avatar turn purple but could be a small glitch as mentioned by MightyWolf and Rajdeeptb 😊

Thanks for sharing ❤️and happy gaming 😉🍭

little_kay

Thanks everyone for the feedback! 🍉

I was just curious to see if anyone else was experiencing this issue - but your advice has certainty helped! Thanks to all!

Stay sweet!🍬

PummyRaj

Hello @little_kay Hope you are had a great weekend 🤗

I did see that "purple block" as my profile picture few times, but, it is on my iPad though.

The only reason I have noticed for my Avatar to appear like that is when I have slow internet. Once, it has full bars, then it is back to normal.

Just like how we see a "silhouette" instead of our Avatar - when we do not have internet connection, it is just the same (for me at least).

Since it does not affect your game play in anyway, I would just ignore it and enjoy my game. Please do post back if it is affecting your game, so that we can report it to the game In-charge team.

Hope this made sense and clarifies.

Keep having fun in your game(s). Have a wonderful week ahead 🍭 🍭

little_kay

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/1002385#Comment_1002385

AHHH I get it now! Thanks for your help 🙃 You're always so helpful! Will take your advice- stay sweet!