Lost over 1000 levels after resyncing from update

stoshu1979

Hi friends, has anyone else noticed that after the last update where we had to re-sync with facebook that you lost a ton of levels? I was well into the 2000s and now I'm back to 1100 something :(

Freddy_

@stoshu1979 Hi and welcome, You will need to contact customer support from your game and they will help you with restoring your levels ot alternatively you can use the contact us at bottom of page but you will need your game ID for this

https://community.king.com/en/candy-crush-saga/discussion/251570/have-you-lost-your-levels-heres-how-to-get-them-restored

Hope this helps

Freddy_

@stoshu1979 Hi and welcome, You will need to contact customer support from your game and they will help you with restoring your levels ot alternatively you can use the contact us at bottom of page but you will need your game ID for this

https://community.king.com/en/candy-crush-saga/discussion/251570/have-you-lost-your-levels-heres-how-to-get-them-restored

Hope this helps

Diamond_Lim

https://community.king.com/en/candy-crush-friends-saga/discussion/311656/lost-over-1000-levels-after-resyncing-from-update

Welcome to Sweet King Community! 👑

How about you tried these steps that I hope this helps :

https://community.king.com/en/blog/discussion/247838/have-you-lost-your-levels-a-guide-on-how-to-keep-your-game-saved

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🍭 Have a nice and safety day! Sugar Crush! 🍭