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Hello !!!!
Since the decision was made to make CC Friends screen mode portrait, I have been having issues with certain candy connection movements. For what ever reason, I cant
connect candies at the top, or middle of my screen.( using PC, Microsoft 10). Just wondering if anyone else is having this same issue.
Strangely, I have FULL movement capability on all other CC games, only having the issue with CC friends.
@LeeWill Hi and welcome, I have only just started plating this game and using windows 10 laptop and windows 10 app and not having any issues with any movements.
Might be worth checking game is up to date and try logging out and restarting your device, then log back in and see if resolves issue
thank you
Thank you for responding. I will certainly give your suggestions a try.
Hi @LeeWill . Welcome to our Community
For Candy Crush Friends Saga Screen , Have discussionn here 👇️
Welcome to Sweet King Community! 👑
You can see Community Team answer for similar question that I hope you can understand to read it :
"We've taken the decision to remove the landscape mode on Win10 with the last release.
Earlier we had support for landscape layout on Windows 10 however, lately less scenes and events supports that layout and hence we've decided to force the layout to portrait for all players. We expect some negative feedback from users, mostly since Friends will be the only Candy Franchise game without landscape support but for now, there's no plan to add it back as it creates too much extra work for events."
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🍭 Have a nice and safety day! Sugar Crush! 🍭
Hi and welcome to the community.
I am also playing this game via laptop and android. Not facing any issues so definately you need to log out, update your game application, restart your device and login again. And see if it helps you.
Thanks and have a wonderful day ahead.😀
Hello @LeeWill and a very warm welcome to our friendly King Community. I hope the advice above has helped to resolve your issue. I have not seen any other players complain about this problem, not that the screen is in portrait mode only. If you still have problems after following the advice above, please post again in the comment area below.
Now that you have found the community - I encourage you to stay and explore, meet new people from around the world who share your love for the various King games, make new friends, get help on difficult levels, share tips and tricks you have picked up, enter contests and just have a lot of fun!
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Good Luck and Happy Crushing! 😊