When ever the ads come on it keeps crashing
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Make also sure that the app is updated and also your Android system is updated to latest available version, but at least Android 5 is required.
Check also that you have at least 2 GB of free memory on the device.
Same issue here
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The video ad feature is still a test feature, which means that some of you can get Lives, while others can get Booster or other items from this feature.
This also means that the video ad feature will not always be available and not found in all player's games or on all devices.
So if you at the moment are missing the video ads in your game, just stay tuned and keep an eye in the game to see when it's back.
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Hi and welcome to the community.
Please do the standard troubleshooting by Log out, update your game application, restart your device and login again. And check if it solves your case.
Ask us anything.
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CC Saga Beginner's Corner
Hello @randypandy and a very warm welcome to our friendly King Community! This is an issue that players are reporting in several of the King games and has been reported to the Community Managers last Friday. Because of the weekend, we probably won't hear anything until tomorrow (Monday) or Tuesday.
In the meantime, please avoid watching ads until the studio has had a chance to investigate the issue and hopefully come up with a fix.
Also - can you please let us know the platform you play on (make/model and software). The more information we can provide the studio the better.
Thank you for your patience and understanding.
In the meantime, if you would like to earn a few fun badges, make sure you check out the fun Halloween contest that is happening across the community and you can find out more about it HERE. It runs until this Friday. 😊
Welcome to the Community!
As our friends suggest it might be a small malfunction with the ads feature as these features are still tested on players to try them out most of them will not work properly after time. Don't worry it will get fixed soon.
Have a great day and see you around the Community!
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