Game reset

solstice

I have asked tech support and I have asked on the app to have my account reset back to level 1 and after weeks have gotten no response. I have completed all 920 levels, what do I need to do to get this fixed so that I can continue playing as I love this game. My acct is 9783988945

Diamond_Lim

https://community.king.com/en/alphabetty-saga/discussion/320599/game-reset

Welcome to Sweet King Community! 👑

Thank you for your feedback! You should wait for @Crazy Cat Lad will answer and help you on tomorrow. 😉

Or you can also ask on that thread that Community Team will also help you to reset to Level 1 on this game :

https://community.king.com/en/alphabetty-saga/discussion/259180/whats-past-level-920

By the way, thanks for your love playing Alphabetty Saga. 😊

If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊

Have a nice and safety day! 😊

[Deleted User]

Hi @solstice, welcome to the Community!

• I'm glad you enjoy Alphabetty Saga so much, it is a great Game indeed! 🙌

ℹ️ Generally, you can restart your Game from Level 1 by:

• Creating a new Account through either:
  • King ---> HERE
  • King with "Sign in with Apple" ---> HERE
  • Facebook

OR

• Getting your Levels on your current Account reset ---> Contact Customer Support from your Game & they will do this for you.
  • Go to Game settings, then Help & send them an email or use this Contact Us Form HERE (you'll need you Game ID for this).

🔹 Also, I'll tag our CM @Crazy Cat Lad who I believe can reset your Game manually & the ABS Game Expert @abe_coffee as they will surely help you get this done in no time come office hours on Monday.

Crazy Cat Lad

All requests on game resets, please post them here:

https://community.king.com/en/alphabetty-saga/discussion/259180/whats-past-level-920