Jelly queen Costume

Angiebaby262002

I had 1 day left to finish game to get costume and now it's gone...what happens to points I earned towards costume? U guys used to post it in "photo album" , not anymore...Now what?

hechicerilla

https://community.king.com/en/candy-crush-friends-saga/discussion/336267/new-jelly-queen-costume

Hello 👋. Welcome to the sweet King Community.

I understand you perfectly, it has happened to me so many times ... I don't have an explanation, I'm sorry, I can only tell you that the same thing has happened to me too many times, the event still had time left and it just disappears 🤷

Angiebaby262002

But what happens to the points and costume????? Is it there waiting (hidden) for me to gain more points?

Freddy_

@Angiebaby262002 Hi and welcome,

Unfortunately this does happen now and again. All you can do is make sure your device and game are up to date and log out and restart your device and log back in. Try playing a few levels to see if the event reappears in your game. If not i do not think much can be done regarding getting your events back, but will tag the game MOD @Miss_Dani to see if she knows of any issues with the feature

Thank you

[Deleted User]

廾ⅰ @Angiebaby262002, welcome to the Community!

ℹ️ There have been reports about the Jelly Queen event disappearing for some players & the Studio team is looking into it.

🙏 Could you please comment below with your Player ID & also let us know what device you are using so I can pass it on to the team for further investigation?

• Don't know how to find your Player ID ---> Go here.

Thanks for the tag @Freddy_!

Angiebaby262002

User id 1864728472

Phone gs10