I never got my climb boosters!

carolann0216

I took the climb challenge and scored three boosters before I quit. I hit the claim button, but none of the boosters showed up in my game. This is not the first time I’ve experienced this issue. I feel cheated!

gr33n3y3z

Hi and welcome to the community 🍭 @carolann0216 ,

I believe you are referring to the bean stalk in CCS, you are in the CCFS area. You will need to go to the CCS area and post your discussion there. Here's the link👇

https://community.king.com/en/candy-crush-saga

Happy crushing 🍭

Freddy_

@carolann0216 Hi and welcome,

As explained above you are in the wrong forum but this should get moved to the correct one.

As for your issue we can not deal with missing rewards in the community and you would need to contact customer support for help with this

Please email Player Support directly from the game.

When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.

Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email

or alternatively you can use the contact us below but you need you game ID for this

https://soporto.king.com/contact

https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-game-user-id-and-where-can-i-find-it

Hope this helps