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2 king Email is merged to candy crush

Dexz01
Dexz01 Posts: 2

Level 1

What should I do my mom's Candy Crush account is merged with dual email account.

I just want to separate my account form her and keep her as same

Answers

  • DieOmimi
    DieOmimi Posts: 42,597

    Hi @Dexz01 welcome to our community. You are here in the forum of Candy Crush Friends Saga.

    Your request can certainly be solved by a manager. Since this requires sensitive data that must not be shared publicly, I will call some managers to help you.

    @FluffyDinosaur @Minatozaki can you help? 

    It concerns the game Candy Crush Saga and is requested here in the Friends Forum, so I tagged you both.

  • @Dexz01 Hello, can you please give us the Core ID of those accounts?

  • DieOmimi
    DieOmimi Posts: 42,597

    @Dexz01 please let us know the ID of the accounts. Click on the green font to find out the ID. What is my User ID and where can I find it? Thanks.

  • 7953664629
    7953664629 Posts: 2

    Level 1

    What should I do my friend's Candy Crush account is merged with my email account.


    I just want to separate my account form her and keep her as same

  • 7953664629
    7953664629 Posts: 2

    Level 1

    And the problem we are facing is tht we both got same user id so we need different user I'd with separate email account.

    I'm on level 2455 so please do help me by separating my account from hers

    Our user id is 7953664629

    Please help us by separating our email IDs from merge IDs and getting back our game where we were

  • DieOmimi
    DieOmimi Posts: 42,597

    Hi @7953664629 welcome to our community. You are here at Candy Crush Friends Saga. Do you mean our game because you're talking about Candy Crush? That's another game. If you mean Candy Crush Saga, please go to the appropriate forum (follow the green font):  candy-crush-saga/categories/support

Hey! Would you like to give us your opinion?