game support

MountainMom

Hello again @tabitha008,

Do you have the option to play CCFS on another device (PC or mobile)? I am still concerned that the issue is related to your PC.

tabitha008

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/2538543#Comment_2538543

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/2535138#Comment_2535138

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/2530706#Comment_2530706

I have windows 10, over 400 on the free space on drive C, windows last updated sunday Feb 5

tabitha008

@MountainMom no I only have this device.

MountainMom

@tabitha008, please send me your User ID and information about your PC (make, model, OS version, etc.) and I will forward the information to our Community Manager. Perhaps we can get technical help. As Game Moderators, we do not have access to individual accounts.

tabitha008

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/2543790#Comment_2543790

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/2543790#Comment_2543790

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/2538543#Comment_2538543

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/2538543#Comment_2538543

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/2538543#Comment_2538543

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/2535138#Comment_2535138

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/2535138#Comment_2535138

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/2530706#Comment_2530706

I have windows 10, over 400 on the free space on drive C, windows last updated sunday Feb 5

tabitha008

@MountainMom Hello you know what don't even bother, I have been dealing with this issue since November, and the support for this game obvious doesn't give a shit [other than you..and thanks] This game really isn't worth it to me, it stopped being fun not only because of the issues and because it takes almost 80 attempts to complete one level. I don't even bother with the events because they take the same amount of attempts for each level... I'm just done!!!