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Before I made my last purchase it showed 18 bars in my account, I tried adding lives several times and I was always getting an error, so I broke the piggy bank. After I made that purchased it showed 27. I know that I pressed to add lives but nothing never came up. Is there anyway to get the correct number of bars? If not is there any way to get a refund and gold bars reset so that I can my purchase again?
Hi @tlcawyer welcome to our community at Candy Crush Friends Saga.
I'm sorry something went wong with your purchase.
Please see the steps you need to take for a refund. Please read the entire article first, as the procedure for complaints depends on the platform where you are playing.
Click on the green font and you will be taken directly to the article: i-made-a-purchase-but-did-not-receive-my-stuff-read-here-on-how-to-proceed