Candy Crush Friends Saga

Discussions
Latest news about Candy Crush Friends Saga
Support
Get help & check the FAQs
Contests
Win Gold Bars and more!
Ideas
Help us make the game even sweeter!
Off-topic

Candy Crush Friends Saga

Discussions
Latest news about Candy Crush Friends Saga
Support
Get help & check the FAQs
Contests
Win Gold Bars and more!
Ideas
Help us make the game even sweeter!
Off-topic

Change profile picture and name

Hello guys, I logged into the game with my Apple credentials, but I really can't change my profile picture and name in any way!!! Clicking on the picture or the name does not do anything.

I don't want my full name to be displayed, and I especially want to change that awful picture!

Thanks 🩷

Accepted answers

All comments

Hi @Guttalin I'm sorry to hear that. In the Help Center, you'll find the following information:

How to use Sign in with Apple

It's now possible to sign in to King games using Sign in with Apple. This feature makes it easy for Apple users to sign in to their apps and websites using their Apple ID. This means that you can quickly save your progress and play across devices.

Instead of filling out forms, verifying email addresses, and choosing new passwords, you can use Sign in with Apple to set up an account and start saving your progress right away.

How do I use Sign in with Apple?

It's easy to use Sign in with Apple across King games.

Here are the steps you'll need to follow:

Navigate to Settings and select the option to Save Your Game
Choose Continue with Apple
Read through the information here and press Continue
Confirm your details and select whether to share or hide your email
Your game is now saved with Apple

Please note that you can see your User ID at the top of your Account Settings page.

Can I use Sign in with Apple and then sync my progress from another account?

Please note that it's not possible to sync any existing progress from a King or Facebook account when you use Sign in with Apple. If you choose to use Sign in with Apple, you'll create an entirely fresh account that can be accessed across Apple devices using iOS 13 and above.

Where can I learn more about Sign in with Apple?

You can learn more about Sign in with Apple and how to use it on the Sign in with Apple support page.

I understand that you can't change your profile picture when you're signed in with Apple.
I myself am logged in with a King ID and can change my profile picture as well as my user name.
Unfortunately, I don't know how it is with an iPhone.

Thank you! I only hope for a more inclusive future for poor Apple accounts 🤣

Love, Marika 💕

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/3032663#Comment_3032663

Totally understandable! 😊

Any questions or doubts, feel free to tag me or ask the community!

Have a sweet day 🍬🍬

Considering that I have a total of 41 lollipops and that the levels are starting to get difficult, maybe it's not a great move to sacrifice my boosters just for the pleasure of having an account that works properly! I would really love to be able to change the profile picture, but if this means losing the lollipops, unfortunately, I will have to give up 😔😔😔

Thank you very much for your help and your availability 💕

@Guttalin, tap HERE for instructions on how to find your User ID (if you don't already know how to find it).

The "boosters" referred to above are the lollipops (plain, striped and wrapped) that appear at the bottom of your game board. These are stored locally on your device, whereas your gold bars are stored on the King servers. You will not lose your costumes if those are also stored on the King servers.

Please tag @Snow_Rider when you reply with your User ID. To tag her properly, type the "@" sign followed by her username. I suggest typing one letter at a time until you see her full username at the top of the list of names, then tap it. When done correctly, the tag will appear in bold green font.

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/3032537#Comment_3032537

Great! What do you mean by "booster"? Will I lose the costumes I have collected with the characters?

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/3032524#Comment_3032524

Sure, here's a workaround! If you share your Game ID from your King account, I'll be more than happy to sync your game progress. But please note that the boosters from your Apple account cannot be transferred, unfortunately :(

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/3032506#Comment_3032506

Hi! 😊Thank you for your answer. At least we discovered something new, it's already a step forward, even if it's not good news! 😅

I tried to log in with the king account, but it means starting over from the beginning when I am at level 1140 😔 Any suggestions?

Marika

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/3030322#Comment_3030322

Hello there! Thank you for joining our community 💫

At the moment, the Apple ID login method does not allow for players to change their avatars. For now, if you wish to change your avatar in the meanwhile, please log in through Facebook or the Kingdom.

Let me know if you have any questions!

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/3029619#Comment_3029619

Hello! No, unfortunately I have not resolved my issue. I contacted the support using both contacts you provided, but I never received a response... 😔

Hello @Guttalin. I am checking to see if your issue got resolved. If not, tap HERE for an article in our updated Help Center.

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/2998020#Comment_2998020

Hello! Thank you for your suggestion!

I just sent them an email, hoping that they can help me... I immediately received an automated response email explaining that they only respond to privacy and legal area issues, and if my question is not related, I will not receive a response! Fingers crossed! 🤞

@Guttalin, I hope your issues have been addressed. If not, please send an email with the details of your request to the following email address: privacy@support.king.com

Thank you very much 🙏🏻 i will try!

Have a nice day 🩷

@Guttalin, there is a Contact form that can be submitted to the King Support team. HERE is the link to the online form. It is most helpful if you include your User ID, describe your device and the platform on which you play, and explain what you would like your account name to be.

Don't be surprised if you get an automated response, but I trust that your issue will be addressed.

Thank you 😊

Unfortunately, clicking on "my profile" opens the page I posted, where my avatar and my name are displayed, but I can't click on them ☹️ I'm afraid there is no solution…

Is there a support team that can be contacted?

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/2987952#Comment_2987952

I am an Apple user and I launch my games from King.com (not Facebook), so I found an article in our Help Center that may be more helpful. Tap HERE to read it.

Hello! Thank you for your kind response 😊

Unfortunately, clicking on my avatar in Candy Crush does not do anything! No new window opens, nothing happens at all ☹️

Hello @Guttalin and Welcome to our Friendly Community.

You can change your avatar in your game at any time, and it can be any picture that you have saved to your device. So, if you want a personal photo or any other image, first download the desired picture to your device.

Next, click on your current avatar and it will open a new window. Click on the avatar with the camera image on it. When you click on "Add picture" you have options to choose a file that you saved to your device or in the photo library on your device.

In this community, you can edit your profile by tapping on your avatar (upper right of page). Then tap on the pink dropdown menu and review or change all of your current settings.

Your username in this Community can only be changed by a Manager. Please provide your desired username and I will ask our CM to change it according to your wish.

I hope this helps.

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

All comments

Hello @Guttalin and Welcome to our Friendly Community.

You can change your avatar in your game at any time, and it can be any picture that you have saved to your device. So, if you want a personal photo or any other image, first download the desired picture to your device.

Next, click on your current avatar and it will open a new window. Click on the avatar with the camera image on it. When you click on "Add picture" you have options to choose a file that you saved to your device or in the photo library on your device.

In this community, you can edit your profile by tapping on your avatar (upper right of page). Then tap on the pink dropdown menu and review or change all of your current settings.

Your username in this Community can only be changed by a Manager. Please provide your desired username and I will ask our CM to change it according to your wish.

I hope this helps.

Hello! Thank you for your kind response 😊

Unfortunately, clicking on my avatar in Candy Crush does not do anything! No new window opens, nothing happens at all ☹️

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/2987952#Comment_2987952

I am an Apple user and I launch my games from King.com (not Facebook), so I found an article in our Help Center that may be more helpful. Tap HERE to read it.

Thank you 😊

Unfortunately, clicking on "my profile" opens the page I posted, where my avatar and my name are displayed, but I can't click on them ☹️ I'm afraid there is no solution…

Is there a support team that can be contacted?

@Guttalin, there is a Contact form that can be submitted to the King Support team. HERE is the link to the online form. It is most helpful if you include your User ID, describe your device and the platform on which you play, and explain what you would like your account name to be.

Don't be surprised if you get an automated response, but I trust that your issue will be addressed.

Thank you very much 🙏🏻 i will try!

Have a nice day 🩷

@Guttalin, I hope your issues have been addressed. If not, please send an email with the details of your request to the following email address: privacy@support.king.com

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/2998020#Comment_2998020

Hello! Thank you for your suggestion!

I just sent them an email, hoping that they can help me... I immediately received an automated response email explaining that they only respond to privacy and legal area issues, and if my question is not related, I will not receive a response! Fingers crossed! 🤞

Hello @Guttalin. I am checking to see if your issue got resolved. If not, tap HERE for an article in our updated Help Center.

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/3029619#Comment_3029619

Hello! No, unfortunately I have not resolved my issue. I contacted the support using both contacts you provided, but I never received a response... 😔

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/3030322#Comment_3030322

Hello there! Thank you for joining our community 💫

At the moment, the Apple ID login method does not allow for players to change their avatars. For now, if you wish to change your avatar in the meanwhile, please log in through Facebook or the Kingdom.

Let me know if you have any questions!

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/3032506#Comment_3032506

Hi! 😊Thank you for your answer. At least we discovered something new, it's already a step forward, even if it's not good news! 😅

I tried to log in with the king account, but it means starting over from the beginning when I am at level 1140 😔 Any suggestions?

Marika

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/3032524#Comment_3032524

Sure, here's a workaround! If you share your Game ID from your King account, I'll be more than happy to sync your game progress. But please note that the boosters from your Apple account cannot be transferred, unfortunately :(

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/3032537#Comment_3032537

Great! What do you mean by "booster"? Will I lose the costumes I have collected with the characters?

@Guttalin, tap HERE for instructions on how to find your User ID (if you don't already know how to find it).

The "boosters" referred to above are the lollipops (plain, striped and wrapped) that appear at the bottom of your game board. These are stored locally on your device, whereas your gold bars are stored on the King servers. You will not lose your costumes if those are also stored on the King servers.

Please tag @Snow_Rider when you reply with your User ID. To tag her properly, type the "@" sign followed by her username. I suggest typing one letter at a time until you see her full username at the top of the list of names, then tap it. When done correctly, the tag will appear in bold green font.

Considering that I have a total of 41 lollipops and that the levels are starting to get difficult, maybe it's not a great move to sacrifice my boosters just for the pleasure of having an account that works properly! I would really love to be able to change the profile picture, but if this means losing the lollipops, unfortunately, I will have to give up 😔😔😔

Thank you very much for your help and your availability 💕

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/3032663#Comment_3032663

Totally understandable! 😊

Any questions or doubts, feel free to tag me or ask the community!

Have a sweet day 🍬🍬

Thank you! I only hope for a more inclusive future for poor Apple accounts 🤣

Love, Marika 💕

Hi @Guttalin I'm sorry to hear that. In the Help Center, you'll find the following information:

How to use Sign in with Apple

It's now possible to sign in to King games using Sign in with Apple. This feature makes it easy for Apple users to sign in to their apps and websites using their Apple ID. This means that you can quickly save your progress and play across devices.

Instead of filling out forms, verifying email addresses, and choosing new passwords, you can use Sign in with Apple to set up an account and start saving your progress right away.

How do I use Sign in with Apple?

It's easy to use Sign in with Apple across King games.

Here are the steps you'll need to follow:

Navigate to Settings and select the option to Save Your Game
Choose Continue with Apple
Read through the information here and press Continue
Confirm your details and select whether to share or hide your email
Your game is now saved with Apple

Please note that you can see your User ID at the top of your Account Settings page.

Can I use Sign in with Apple and then sync my progress from another account?

Please note that it's not possible to sync any existing progress from a King or Facebook account when you use Sign in with Apple. If you choose to use Sign in with Apple, you'll create an entirely fresh account that can be accessed across Apple devices using iOS 13 and above.

Where can I learn more about Sign in with Apple?

You can learn more about Sign in with Apple and how to use it on the Sign in with Apple support page.

I understand that you can't change your profile picture when you're signed in with Apple.
I myself am logged in with a King ID and can change my profile picture as well as my user name.
Unfortunately, I don't know how it is with an iPhone.

Scrapbook - Yeti the Werewulf - Downloading ??
In the scrapbook Yeti the Werewulf. Problem downloading !! Please help. See Screenshot.
Level 7898 error: Candy below blocker
Check the low tile which is targeted by mixing color bomb with wrapped candy.
How l can use helper
salamat
John
How can send a message to a friend
Why do ads for additional moves keep freezing up? I lose the moves and forfeit a life.
Why do ads for additional moves keep freezing up? I lose the moves and forfeit a life.

Welcome! 👋

New here? Sign in or create an account to join the fun.

Quick Links

Discussions
Latest news about Candy Crush Friends Saga
Support
Get help & check the FAQs
Contests
Win Gold Bars and more!
Ideas
Help us make the game even sweeter!
Off-topic

Recent Announcements

🛠 Game Issues? Check Here Before Posting! 📝
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
📱💻️ What is the latest level in Candy Crush Friends Saga?
Hey Friends! 👋 Wondering what the latest level is in Candy Crush Friends Saga? You’re in the right place! 🗓️ New levels are released every Tuesday, so there’s always something sweet to look forward to! 📍As of January 6, the latest level available is 9160. Enjoy the new content and have a sugar-crushing day! 🍭