The Community in more languages
Now the forum welcomes more languages.
You'll see a green translate button in comments and discussions to turn them into English
Hi everyone,
Is anyone else having this problem?
The game loads, then before I can actually play a level, it just closes.
This is on my iPad, and oddly when it closes it also stops me recording a screen video of the problem. (Video screen recording works on everything else just fine).
So I've recorded the problem on my camera so you can see the issue.
I have off loaded the app, reinstalled it. No change. Have done this several times. No change.
Can anyone help please
Hi @kiara_wael . Thanks for responding. I had tried all the 'tricks' to stop the app crashing. Nothing had worked, and I didn't want to delete and reinstall. So I decided to give up and read a book!
Today is another day, and the app started up perfectly and hasn't shown any signs of doing anything odd at all.
Maybe it just needed a day off. As we all do from time to time
Thanks again.
Thank you for your answering!
How about you can tried these steps that I hope this helps :
Hi and welcome its good that its working perfectly. You may also need to clear cache from safari time to time. If using ipad /iphone.
Have a nice time ahead.😀
Hi @aijaziqbal . Yes, I've been clearing the Safari cache regularly too. Thus my frustration!! I couldn't think of anything else to do. In this case, patience seemed to work. Another of life's little mysteries.
Thanks for the help.