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Hi, for the last couple of weeks, my game's been crashing occasionally, for no apparent reason. I've checked the help section & tried nearly everything, but the problem persists. Today, it cost my one of my attempts at the Spring Stories event, which I needed, as I didn't win the other 2 attempts.
Also, I use a Bluetooth keyboard with my phone sometimes. If I turn it on or off when the game is open, the app force-closes which is really annoying - please fix this.
In very rare circumstances, there may be a widespread issue delivering the Game to you so it’s worthwhile doing some troubleshooting steps on your device to maximize the chances of the game running smoothly for you.