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Unknown Error message when logging via Facebook on Windows 10 (RESOLVED)

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Answers

  • TMcCauley
    TMcCauley Posts: 28

    Level 3
    Still saying there's a problem but not sure whether it's been dealt with?
  • QueenMia
    QueenMia Posts: 12,979
    Answer ✓
    Hi everyone, as I said, it is being dealt with as we speak. The problem might be taking a few more hours to fixed than initially planned but we are doing our best to solve it asap so you guys can spend a happy weekend crushing candies. We are sorry for the inconvenience, but be assured we are working hard as we want to solve the problem as much as you ;) 
  • TMcCauley
    TMcCauley Posts: 28

    Level 3
    edited October 2018
    QueenMia said:
    Hi everyone, as I said, it is being dealt with as we speak. The problem might be taking a few more hours to fixed than initially planned but we are doing our best to solve it asap so you guys can spend a happy weekend crushing candies. We are sorry for the inconvenience, but be assured we are working hard as we want to solve the problem as much as you ;) 
    Cheers. My friend was worrying over the game for the past couple of days and had to restart from the beginning. I'll make a note of the update and when I next speak to my friend I'll let them know. I think as a gesture all players to get some gold bars. 
  • TMcCauley
    TMcCauley Posts: 28

    Level 3
    Answer ✓
    My friend says the game's working normally now. Thank you!  :) 
  • PROUDCAGLEHEAD
    PROUDCAGLEHEAD Posts: 25

    Level 3
    I can connect to Facebook now.  =)
  • QueenMia
    QueenMia Posts: 12,979
    edited October 2018 Answer ✓
     Yay!!! 

  • grandmother4
    grandmother4 Posts: 10

    Level 2
    my tablet connects via facebook now but not my PC, it used to
  • JustPlaying
    JustPlaying Posts: 4,196
    @grandmother4 your PC is running Windows 10? Try reinstalling the app and clearing cache as unknown error should be fixed. Or are you seeing a new error?
  • PROUDCAGLEHEAD
    PROUDCAGLEHEAD Posts: 25

    Level 3
    I am able to connect to Facebook on my pc
  • JustPlaying
    JustPlaying Posts: 4,196
    @PROUDCAGLEHEAD Thanks for updating!
     
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