❌ Temporary Connection issue 11 January 2022!

Lola_Pop · January 2022

Hi dear players!

We are experiencing a temporary connection issue which is affecting Candy Crush Friends Saga and many other of our games at the moment.

This issue may give various connection errors with events, purchases, video ads or connecting to your game account (Facebook and King account).

We are working on a fix and to get everything back on track and counting on having this sorted out shortly.

Thanks for your patience!

Purchases:

If you made a purchase and didn't receive your purchase because of this connection issue, you should receive the items automatically when the incident is over.

In case your purchase do not get delivered, please request for a refund or email our Player Support to get this corrected. Find more help on purchase issues and refunds HERE.

ajdearman · January 2022

I lost all of my boosters. Will these be restored?

speranzas · January 2022

I had 59 bars of gold and an hour and a half of both boosters left. I hope I have it when It gets back up and running because I'm out of lives and is says 0 gold.

Lola_Pop · January 2022

Hello @ajdearman and @speranzas !

When things like that happen, everything goes back to normal once the connection is restored 😊. Please contact our Player Support team or let us know here below if it's not the case 🤗

pisces1952 · January 2022

Any news on the connection will be fixed???

Lola_Pop · January 2022

Hello @pisces1952 !

The incident is now over, everything should be back to normal 🤗

Thanks a lot for your patience ❤️

❌ Temporary Connection issue 11 January 2022!

Hi dear players!

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