Latest news about Candy Crush Friends Saga
Get help & check the FAQs
Win Gold Bars and more!
Help us make the game even sweeter!
Help for tricky levels!
Hi everyone, I have the same problem with the Golden tea party that the event disappears without opening part 2. I have reported it to the CM and am waiting for resolution.
Who else is affected, I would like to report here.
@AMA00623 @hudus @Princess_Jessica @quad5
....................
All sorted. It’s back. Thanks so much for your help. Looks like the fix is trickling through 😊
part 2 is back
@DieOmimi , as I am at the end of the road this is all I can do. It seems to work for others who are at the end of the road.
After completing part 1, my part 2 contest did not appear until several hours later.
My progress
Part 2 not received. 🤔🤷♀️
@istuff, are you trying to play new stars on old levels?
@DieOmimi I am not even able to play the first part. I cannot collect any tickets. I pass the level but no ticket.
@BQN537 we have to wait and see what information the CM gives us. There seem to be a lot of players affected this time and I would be very sad if we didn't get help. Thank you for getting in touch. 🤗
Hi @DieOmimi
I haven’t got part 2 of the Golden Tea party either.
My ID is 6751300740 🦋🐨
Hi @Princess_Jessica, me neither. Let's wait and see what info we get from our CM / Studio. Thank you for your feedback. 🤗
Thank you I still have not got the second part
Thanks @Delylah 🤗
@DieOmimi Ok. If they respond, I will share what they say here.
Hi @Delylah, please let us know if you receive an answer. I'm in touch with the community manager, who will hopefully have an update out of the studio soon. Thank you for getting in touch.
I also have this problem. I contacted customer service but they have not replied to me.
@La Ley, I have reported it and hope it will be resolved for us.
Hello @DieOmimi,
I am having the same issue...I completed the first part and now the event has disappeared.
Whoever is affected, please get in touch.
Hi @DieOmimi I thought part one of the event was one week and I collected the stars. It is now week two and the second part didn't pop up. My user ID 12150908127.
Creating an account always makes sense. not only if you want to contact support from within the game. Once you've created an account, your progress and gold bars will be stored on King's servers and you can access it from any device. If you buy a new device and don't have an account, you'll need to start at level 1 again.
Please tell me your User ID. You can find them by double-clicking the King logo above your avatar on your profile. It is a technical identifier of your account. We pass the user ID to the studio so that the studio can check where part 2 of the Gold event got stuck. Thank you very much.
If the event hasn't been in your game yet, you're not in the group of players slated for that event. I'm sorry in this case and I'm afraid you won't get it.
Thanks @DieOmimi
@Moh1977 do you mean the price for completing Part 2? There were some time boosters and shares/stickers for lollipops.
The gold bars will only be distributed after the end of the event. It must first be determined how many players are eligible.
But I didn't get the award
@Moh1977 your screenshot shows that you have completed both parts.
I didn't get the second asylum
I still haven't got the golden tea party either,for a reason I thought It already ended
Hi @Lola_Pop and @DieOmimi. I haven't seen any new updates here in the community since I posted my ID. Maybe the Golden tea party has ended without me getting access to the part 2? @diegolito
I completed the to get to the tea party but after I completed the star chaser to get to the tea party levels but the tea party never popped up I've been trying to get in touch but I didn't know I had to create an account to receive help
Hi @Lola_Pop & @DieOmimi My ID is 12025138579. Help will be greatly appreciated, the tea party part 2 hasn't appeared in my game yet. Thank you 😊
@DieOmimi Don't forget me either please. I still don’t have part 2.😞
@DieOmimi Hwre is my Player ID
@Lola_Pop I reached out to customer service but they have not responded. I am also having issues with this event at first the second part did not show up, today I have it but it shows up twice, in one it says I have played the 10 levels and the other one says I haven't.
I am playing the levels in the one that says I have not but just in case I don't receive the gold bars at the end of the event because of these issues I am also submitting my user id.
This event is extremely frustrating... it's like some sort of magic trick...it shows up and then it disappears! Yesterday the second part of the event finally popped up but today I don't have it at all 🤬
This was yesterday ⤵️
This is today ⤵️
@Lola_Pop & @DieOmimi Here is my User ID...hopefully the studio can fix whatever is happening in my account 🙏🏽
Hi @Lola_Pop My ID is 12025138579. Help will be greatly appreciated, the tea party hasn't appeared in my game yet. Thank you 😊
Part 2 also came back into my game today. Thank you @Lola_Pop.
New here? Sign in or create an account to join the fun.
@quad5 I will ask again tomorrow. When you entered your ID, I think it was already the weekend. The CM ́s and the studio are not at work. Maybe our CM gave it to the studio today and it will be fixed tomorrow. Unfortunately, I can't tell you exactly.
But I promise that I will report your ID again. I hope I will receive an answer tomorrow morning. Now it is 22:30 European time and the CMs have already finished work.
The event lasts another 8 days. Your game is currently being verified against your ID.
Same here no gold and now I think the team mail delivery challenge disappeared too but I could be wrong
I'm on level 10 on part 2, but how many people do I have to share all the Gold bars with? And is it worth it? Also, Will I have to wait to receive them?
I completed the Golden Tea Party challe
nge. Thank you for your quick response . Now just waiting for my Gold bars. Have a wonderful day
Im still waiting for part 2 I already completed part 1 and I even contacted customer support and I all I got is that reply about it being unavailable sometimes I even completed one level and still nothing I feel like the game is trying to cheat me once again like it did with the jubilee event
Still haven't received PT 2 after finishing pt 1
User ID:9495373149 on LG Aristo 5(Android)
Dachs Delivery Service is a limited-time event. It ended on Monday and appears again on Friday for the duration of 9 days.
As for the gold bars, if you have completed both parts of the event, you will receive your share after the end of the event. But it will take at least another week.
You will receive your share after the end of the event. However, it will take at least another week until the gold bars are divided.
So, is this what is going to happen every time there is a new update? We have to wait another week for any special events, and all our special events we were in the middle of are gone? It's really frustrating to work hard on a special 10 level event, almost make it to the end, spend real life money to pass some of those…
Hi there! 👋 We’ve had a few unexpected hiccups that caused some events to disappear earlier than planned. The Studio team has tackled the issue, and everything should now be back to normal! 🕵️♀️ If you’re still experiencing the problem, please let us know in the comments so we can take a closer look. Our sweetest…
We have this issue again with brown bear not downloading in Candy Crush saga friends Hazlenut Crush. Is this being fixed?
I have a week trying to connect my candy crush friends to may Facebook because I chance my phone and so want to get my progress, but Is connected with an other Facebook account that is in my phone... what can I do? heeeelp!!! I want to play
Some of the characters' sound effects are missing. For example, I can no longer hear the sounds of the nutcracker and rabbit's musical instruments. I've turned my phone off and on, deleted and reinstalled the game, and I have enough storage space. My phone is an Infinix HOT 11S X681, Android 11.
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
Hey Friends! 👋 Wondering what the latest level is in Candy Crush Friends Saga? You’re in the right place! 🗓️ New levels are released every Tuesday, so there’s always something sweet to look forward to! 📍As of October 21, the latest level available is 8940 Enjoy the new content and have a sugar-crushing day! 🍭