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@quad5 I will ask again tomorrow. When you entered your ID, I think it was already the weekend. The CM ́s and the studio are not at work. Maybe our CM gave it to the studio today and it will be fixed tomorrow. Unfortunately, I can't tell you exactly.
But I promise that I will report your ID again. I hope I will receive an answer tomorrow morning. Now it is 22:30 European time and the CMs have already finished work.
Im still waiting for part 2 I already completed part 1 and I even contacted customer support and I all I got is that reply about it being unavailable sometimes I even completed one level and still nothing I feel like the game is trying to cheat me once again like it did with the jubilee event
Dachs Delivery Service is a limited-time event. It ended on Monday and appears again on Friday for the duration of 9 days.
As for the gold bars, if you have completed both parts of the event, you will receive your share after the end of the event. But it will take at least another week.