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I just opened the game to see what was going on since I haven't played for 2 years because of repeat events. Now I come to see that all my costumes and characters are gone. What do I do, my team that I created is gone too.
@Solarwave, I am happy to hear that all of your costumes in your scrapbook have been restored. The glitch appears to be related to the animation in the Nutcracker King of Hearts costume. Since it is unique to your scrapbook, it will probably be resolved in a future update. The glitch should not affect your ability to use that costume to play levels.
@Solarwave, The issue with game logins has been resolved. I hope that your scrapbook has been repopulated with all of your earned costumes. Please let me know if that is not the case. My scrapbook has been restored -- only my daily login streak was restarted.
Hi @Solarwave we have to wait for the login issue to be resolved. When your in-game login is back to normal, you will be able to see all of your characters and outfits again. They are not gone, they just cannot be retrieved from the server at the moment. Please be patient until the error has been fixed. Thanks.
It is back to normal. However, there is a graphical glitch in the scrapbook now.
Hi @Solarwave we are currently experiencing an issue with the log-in process, but I want you to know that our studio team is working on the problem and will do everything they can to solve it and get you back on track. Thank you for taking the time to reach out to us about this.
All players who use capital letters in the e-mail address are affected. Since the login process does not work correctly, information about your characters and costumes, gold bars, and other features cannot be retrieved from the server. Please be patient until the studio has resolved the issue.
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This discussion was created from comments split from: Improved functionality for SENDING and RECEIVING lives in CCFS.
This level doesn't spawn green candies, yet Rachel is in the list. This is not the dead Chinese version where a character can adapt to a different color.
Hi there! 👋 We’ve had a few unexpected hiccups that caused some events to disappear earlier than planned. The Studio team has tackled the issue, and everything should now be back to normal! 🕵️‍♀️ If you’re still experiencing the problem, please let us know in the comments so we can take a closer look. Our sweetest…
I don't load characters! He writes that there is no internet connection. Although there is the Internet. Please help restore the game.
Ciao, I cannot see anymore Dachs Delivery and Gum Levels: can you please fix it?
🛠General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
Hey Friends! đź‘‹ Wondering what the latest level is in Candy Crush Friends Saga? You’re in the right place! 🗓️ New levels are released every Tuesday, so there’s always something sweet to look forward to! đź“ŤAs of November 25, the latest level available is 9040. Enjoy the new content and have a sugar-crushing day! đźŤ
