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This is the third time that no contests have shown up on my account! Why is this still happening? I have two accounts, one that works every time and this one that never works. Can you please explain?
@goomanchoo , you can contact customer service by completing the online form at https://soporto.king.com
The first response will be automated, so please reply with your User ID(s) and details about the device(s) on which you play, in addition to your questions regarding special events in your game.
How do I get in touch directly with a customer service person? I have lost hundreds and hundreds of jewels and bonuses Etc and I need to find out why it's all gone. I do not accept that I'm part of some Testing group and that's why everything is screwed up. My email address is …
*Edited by CM:⛔️ That’s too much personal information. For your own safety and protection, do not share your email address - Our House Rules
Hi @goomanchoo your second account seems to be part of the A/B test. Want to know more about A/B testing? Then check out the explanation from Jessica, Data Scientist:
You can find the complete interview HERE.
Hi @goomanchoo thank you for your question. I assume that you are using the latest version of the game on both accounts. 🤔 If you no longer see events in any of your accounts, no problem! Events are part of A/B testing, so they can appear and disappear for different players as we test and improve the experience. In the meantime, why not check out our competition section in the community? We regularly hold fun contests where you can win great prizes. 🍭 Keep your eyes peeled and good luck!
New here? Sign in or create an account to join the fun.
This discussion was created from comments split from: Improved functionality for SENDING and RECEIVING lives in CCFS.
This level doesn't spawn green candies, yet Rachel is in the list. This is not the dead Chinese version where a character can adapt to a different color.
Hi there! 👋 We’ve had a few unexpected hiccups that caused some events to disappear earlier than planned. The Studio team has tackled the issue, and everything should now be back to normal! 🕵️♀️ If you’re still experiencing the problem, please let us know in the comments so we can take a closer look. Our sweetest…
I don't load characters! He writes that there is no internet connection. Although there is the Internet. Please help restore the game.
Ciao, I cannot see anymore Dachs Delivery and Gum Levels: can you please fix it?
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
Hey Friends! 👋 Wondering what the latest level is in Candy Crush Friends Saga? You’re in the right place! 🗓️ New levels are released every Tuesday, so there’s always something sweet to look forward to! 📍As of November 25, the latest level available is 9040. Enjoy the new content and have a sugar-crushing day! 🍭
