Why aren't my special contests showing up?

goomanchoo · November 18

This is the third time that no contests have shown up on my account! Why is this still happening? I have two accounts, one that works every time and this one that never works. Can you please explain?

DieOmimi · November 18

Hi @goomanchoo thank you for your question. I assume that you are using the latest version of the game on both accounts. 🤔
If you no longer see events in any of your accounts, no problem! Events are part of A/B testing, so they can appear and disappear for different players as we test and improve the experience.
In the meantime, why not check out our competition section in the community? We regularly hold fun contests where you can win great prizes. 🍭
Keep your eyes peeled and good luck!

DieOmimi · November 20

Hi @goomanchoo your second account seems to be part of the A/B test. Want to know more about A/B testing? Then check out the explanation from Jessica, Data Scientist:

You can find the complete interview HERE.

goomanchoo · November 21

How do I get in touch directly with a customer service person? I have lost hundreds and hundreds of jewels and bonuses Etc and I need to find out why it's all gone. I do not accept that I'm part of some Testing group and that's why everything is screwed up. My email address is jonadani1@gmail.com

Why aren't my special contests showing up?

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