Tiffi pig has problems with the audio

jose11953 · February 2019

the new tiffi pig has problems with the audio
when she throws up fish or other things the sound is not working

firebombmarkus · February 2019

Hi @jose11953 and welcome to our Community 😊 I didn't notice this and didn't hear anyone else having issues like this. Anyway, thank you for sharing. I will forward this to Community Manager to see what is happening. Have a great day 🤗

firebombmarkus · February 2019

Hi again @jose11953 can you please give me more details about this so we can understand what is happening. Thank you 😊

firebombmarkus · February 2019

Hey @jose11953 I have some news. The studio is aware of this issue and they will look into it. Unfortunately, I can't tell how much time it will take but what matters is that they are working on it and it will be solved. Thank you very much for your understanding. Happy Valentine's day 🤗

firebombmarkus · February 2019

Hi @jose11953 I am playing right now with Tiffi's pig costume and the audio is back with today's update. Please check if your game is up to date. Have a wonderful day and keep crushing 🤗

Cheryl56 · June 2019

Can somebody help me put on the sound in my game!

firebombmarkus · June 2019

Hi @Cheryl56 and welcome to our adorable Community 😊 Are you referring to Friends Saga?

Cheryl56 · June 2019

Yes friends saga

firebombmarkus · June 2019

Hi again @Cheryl56 Please open the game and on the first screen find the cog wheel in the lower left corner and click on it like on the first picture. It will open the menu from the second picture where you can see three green buttons. The first one is for the game sounds, the second one is for music and the third one is for game notifications. All you need to do is to click on the first two and it will turn on your game sounds and music.

Cheryl56 · June 2019

Those buttons are already on and still no sound.

firebombmarkus · June 2019

@Cheryl56 Then you should check your device's volume settings. Maybe the problem is there. Which device are you using?

Cheryl56 · June 2019

Iphone

firebombmarkus · June 2019

@Cheryl56 Can you please check if your phone's volume is turned on?

Cheryl56 · June 2019

Yes it is.

firebombmarkus · June 2019

@Cheryl56 Please check if your game is up to date. The latest version should be 1.15.12

Cheryl56 · June 2019

All I found was App Size 203.1MB and Documents and Data 53.9 MB

Tiffi pig has problems with the audio

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